ChiDog is a different kind of fresh food. Not only is it prepared with fresh human grade meats, fresh veggies and whole grains, but it’s made to nourish each dog’s personal Element. Based on Eastern Medicine philosophies, ChiDog’s founders are practicing veterinarians who have seen the positive benefits that personalized Food Therapy can have on our cherished four-legged family members.
Chi Dog (chidog.com) has 863 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
chidog.com
Website
chidog.com
Category
Pet Stores
Location
Claremont, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 59% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Dr. Bohrer is very knowledgeable and kind. Abby enjoyed the food very much and clearly high quality and low carb, which was what exactly she needed with her liver issues. Highly recommend.
Response from Chi DogMar 17, 2026
Hi,
Thank you for your kind words! We’re happy to hear that Abby is enjoying the food and that it’s helping with her liver needs.
We’ll be sure to share your feedback with Dr. Bohrer. Your recommendation means a lot to us!
Best regards,
The Chi Dog Team
SB
Suzanne B.
On time as promised.
On time as promised.
Response from Chi DogMar 17, 2026
Hi,
Thank you for your feedback! We’re glad to hear your order arrived on time as promised.
We appreciate your support!
Best regards,
The Chi Dog Team
JI
Julio Inwood Animal C.
Great for pets with special needs
My diabetic 14 yr old cat, loves this diet and his coat looks radiant and has gained some much needed weight.
Response from Chi DogMar 17, 2026
Hi,
Thank you for sharing your experience! We’re glad to hear that your 14-year-old cat is enjoying the diet and that it’s helping with his weight and coat.
We really appreciate your feedback and are thrilled to be part of his health journey!
Best regards,
The Chi Dog Team
CC
Carol C.
Missy like the food it’s easy process
Missy like the food it’s easy process
Response from Chi DogMar 17, 2026
Hi,
Thank you for your review! We’re so glad to hear that Missy enjoys the food and that the process was easy for you.
We appreciate your support!
Best regards,
The Chi Dog Team
CU
customer
The food constipated my yorkie
The food constipated my yorkie, in 1 day he stopped eating it. The food also came out in his poop like it was never digested. Very expensive food.
Response from Chi DogMar 4, 2026
Hi,
We’re sorry to hear that your Yorkie had trouble with our food. Every dog’s digestive system is different, and some may take time to adjust to a new diet. If your dog experiences constipation or changes in stool, we recommend consulting with your veterinarian to ensure it’s safe and to discuss the best feeding plan.
We understand that you invested in our food and are disappointed with the experience. If you’d like guidance on transitioning to a different diet or adjusting portion sizes, you can reach out to our team.
Thank you for your feedback, and we hope your pup feels better soon.
The Chi Dog Team
PK
Pam K.
Very easy company to work with and Gus…
Very easy company to work with and Gus loves his fire diet!
Response from Chi DogFeb 25, 2026
Pam,
Thank you so much for the kind words! We’re really happy to hear it’s been easy working with us — and even happier that Gus loves the Fire Diet!
If you ever need help adjusting your shipment timing, portions, or want to try another diet in rotation, we’re always here to help.
Warmly,
The Chi Dog Team
CN
Christopher N.
Great Quality and Convenience, but Early Price Increase Is Concerning
I recently started my pet on Chi Dog food and signed up for the subscription and overall I’ve been very happy with the experience so far. The food itself is clearly high quality—my dog absolutely loves it and has been doing really well on it. I’ve noticed good energy levels, a healthy appetite, and no stomach issues, which is always a big plus when switching foods.
Delivery has also been excellent. Each order has arrived on time, and the packaging is secure and well done, which keeps everything fresh and makes storage easy. The convenience of having it delivered regularly has been a huge help.
My only concern is the pricing. I just signed up last month and am only on my second order. I’m ready to receive my third shipment and got a notification of an 8% price increase. I understand that the food is premium and you get what you pay for, but it’s already on the more expensive side, so seeing a price hike this quickly after starting the subscription is a bit discouraging.
That said, the quality and service have been great. I’m hoping the pricing stabilizes because I’d really like to continue using this product long term.
Response from Chi DogFeb 25, 2026
Christopher,
Thank you so much for taking the time to share this — we really appreciate it.
We’re thrilled to hear your pup is loving Chi Dog and doing so well on it (good energy, great appetite, and no stomach issues is exactly what we hope for). And we’re glad the deliveries and packaging have been consistent and convenient for you.
We also completely understand your concern about pricing — especially so early into your subscription. The recent adjustment reflects increased costs across ingredients, production, packaging, and cold-chain fulfillment, but we know that doesn’t make it any less frustrating when you’re trying to budget long-term.
Thank you again for your support and for being candid. We’re truly grateful to have you with us, and we’re committed to continuing to deliver the quality and service you’ve experienced so far.
Warmly,
The Chi Dog Team
AG
Amy G.
Great food!!
We have 2 super picky eaters. We love the ingredients and it looks and smells amazing!! The service was great too. One dog wouldn’t eat any of the five varieties (nothing new so no reflection on the food) and the other likes only the beef and pork. But that’s exactly why having the trial pack is so awesome. The only reason I didn’t give it 5 stars is because it seems inaccurate since my dog wouldn’t eat it. It is the best looking and smelling dog food with the best and most simple ingredients that I have found and hoped it would work for us. I certainly recommend it for anyone looking to give their pup the best!!
Response from Chi DogFeb 25, 2026
Amy,
Thank you so much for sharing this — and for giving Chi Dog a try with two picky eaters.
We’re really glad you loved the ingredients, and that the food looked and smelled great to you. And you’re exactly right — the trial pack exists for this reason: some dogs are wonderfully opinionated, and it helps you figure out what they’ll actually enjoy before committing.
Also, thank you for the honest note about the star rating. We completely understand: even if the food is high quality, it still has to pass your dog’s “taste test,” and every dog is different.
If you ever want to give it another shot, a few things that often help picky pups are:
lightly warming the meal (5–10 seconds),
adding a splash of warm water and mixing,
or starting with the proteins they already like (beef/pork) and slowly blending in a small amount of another variety over time.
Either way, we truly appreciate the thoughtful review — and thank you for recommending us to others who want the best for their pups.
Warmly,
The Chi Dog Team
