Chic SoulReviews of chicsoul.com

The clothes are expensive for what you get. Very thin material. The sizing is just BAD! They’re 2 sizes too small. Don’t even try to return them to get your money back as they give you a gift card so you can buy more clothes that are cheap looking and so ill fitting and sizes that are tooooo small. Don’t try and argue with them because they have an answer for everything to keep your money. Scam.

Honestly, I was hoping to like the products but was disappointed with what I received. There are some products made by Chic Soul and others are made by two different brands, Haptics and Umgee. If you purchase products from here, you may not receive quality material from some of the items. Also, be aware that you will get a e-gift card for items and not a refund. So unfortunate, when the sizing is extra big and not flattering. Plus they review your review before allowing to be submitted online.

They got me with their advertising!! Thought I’d give it a go but it’s definitely over priced in my opinion. Especially being from Canada, with the exchange rate, shipping and duty I had to pay. I ordered 4 items of which 2 I kept. Which ended up costing me $200 cdn for a light weight hoodie and a summer dress. Now I have an $85 U.S. credit which will get me one more item and it will get eaten up with their $30 shipping fee and I’ll have to pay duty so it’ll cost me about $115 for that additional item. After I use up my credit, I will NOT be buying from them again. Canadians definitely beware.

The clothes sizes are all over the place. The shirts and sweaters are so think and not worth the money they charge. Be careful washing- the clothes pill and shed. Think $50 for a wear once piece of clothing. Not worth it at all.

This was my first time ordering from this website, I ordered three items that included this sweater. The other two items were just ok, not amazing quality or anything, but the sweater did not fit at all, super boxy (not for a tall frame at all), the arms were ridiculously crazy long, the material not comfortable and the color was more bland in person. So I start a return for this item, and find out that their return policy absolutely sucks. I spent $42 on the returned item originally, they take out a tax and a “processing fee” to return, so I only got $27 back via an online gift card?! I loose money to return an item?! Unfortunately I had to spend more on another item to get rid of the gift card because guess what- it also has an expiration date! Hopefully the new item fits because I won’t bother to try and return again for another hit to my pocket. Will not be purchasing from this website again due to the bad return policy. They also refuse to post my negative review, they emailed me a response to my review basically saying “sorry for the disappointment-happy to extend the online gift card dates”. Haha gee thanks how about all my money back for the returned item instead?! So they probably have lots of hidden negative reviews, buyer beware!

The quality of their product is awful. On top of that there was a dead cockroach in one of my item bags.Terrible refund policy so I couldn’t even get my money back. Please learn from my mistake and don’t order from here.

I have bought a few items from this store and they are not true to size. I even bought a size up this time thinking that it would help, nut it does not help at all. I am very disappointed in the quality of the clothes and would expect them to fit better for the price you pay. Do not buy from this company! Not worth it in the slightest.

Poor quality clothing that can only be returned for store credit, no matter the reason for return. Do not trust reviews on their website as they do not publish negative reviews!