Chic SoulReviews of chicsoul.com

Do not buy from this company. I bought three dresses size XXL and all were the size of a woman wearing a size 8 or 10. NEVER BUY FROM THESE FOLKS.

The clothes are unflattering, cheaply made, and overpriced. They don't refund you your money if you return something they only give store credit. And the conditions they put their warehouse workers through + the pay is awful.

Love love this shop! I have spent hundreds here. Clothes fit and feel great. Shorts are fabulous! I always get my clothes quickly my order is always correct. My last order my coupon didn’t get applied but they sent me a gift card for the amount I would of saved with my coupon. Great customer service always very friendly. BUT returns are for store credit you do not get refunds so there’s that. I have never needed to return anything.

Note you can only return for a store credit! I bought several things to try out for my first time, and unfortunately, nothing fit. Imagine how disappointed I was to see I wasted so much money. Sure, my fault for not reading the return policy, just never occurred to me I wouldn't just pay a shipping fee to return.

I love the items i've recieved from Chic Soul, they are so cute & trendy. I have worked with their customer service on returns before and they helped me promptly. Just look at the sizing per item on their site, and you'll be sure to find an item you love and that fits great every time.

The only reason they are getting two stars is because customer service made it right, and I do have a dress and tunic from them that were a gift a few years ago and I like those items. I just bought $200 worth of shirts for work and I had to return everything. Come to find out it’s only for a store refund. Great (eyeroll). Customer service said they would refund one time to my card but I found a few other tops that could have worked and swapped for those instead... I should have taken them up on the first return offer. The second round of clothes looked even cheaper than first and in both orders I had a sale item, so I’m out $60 regardless. Mind you - “sale” to them is still a $30 t-shirt! Biggest thoughts to leave you with: 1. They don’t post negative reviews which screams scam. 2. Their customer service is prompt, but don’t expect any individualized communication (re: scripted answers). 3. Their clothes are cheaply made and look cheap - I’ve literally found better and high quality items for plus size at Marshall’s and TJ Max. 4. They only really have one style they cater to - empire wastes and flowy tops. If you’re apple shaped, this just doesn’t work. 5. They only have one model who wears everything and she’s not even really plus sized. I bought a top because they finally had a plus size model in it (3xish) and the shirt was laughable when it arrived. I wish I had known that they falsify their reviews and the return policy before purchase. I don’t really ever leave reviews but I also emailed these comments to their customer service…not that anything will change. Please don’t waste your money - very disappointed in this business.

The sizing is way off. The quality is very poor. I want to return the items but they only issue store credits. Why would I want more from a company that sells such bad products? No thanks! I'm out $124.00 that will all be donated to charity. Lesson learned. Google reviews first!

Return policy is horrible and customer service reps do not know what they are talking about. Too many other places to order plus size clothing…stay away from them, plus quality is cheap.