Chico'sReviews of chicos.com

My wife has been shopping with Chico's for 20 years and has spent thousands and thousands of dollars with them. Today she placed an order for over $500 worth of product only to realize that although the billing address had been changed for some reason the ship to address did not update to our new address. She called back immediately but had to call 2 times because she got disconnected. When she got hold of customer service a full 5 to 7 minutes had passed and they would not change the ship to address and infact, the first agent would not to anything and only said we would have to contact the old address and have them forward. She spoke with 2 supervisors and got disconnected twice only to have to cancel the order and will no longer purchase product from Chico's. In this day and age a better system is needed and certainly better customer service! So long Chico's.

Have been a big fan of Chico's for a while but the quality of their products is in steap decline. The workmanship is flawed and the materials are of poor quality and unfortunately their prices are no bargain. In the past, haven't minded paying a little more for the selection (for more mature women) and the quality but now I believe that I have purchased my last items from Chico's.

I wanted to drop a note about the service I received last Friday. My daughter and I stopped in to check what is on the racks and wanted to cash in a gift card. My usual helper is a Russian lady - while she may be pushy, she always remembers my preferences and size. Unfortunately, she was not in at that time. I am not sure if the lady who seemed to rule and owned the store - checked my points. The first time she ran my debit card, it was rejected. I double-checked with my bank and resolved any issue that was preventing the transaction. The next 10 minutes were spent while we tried to show her the validity of the transaction and availability of the funds - I guess because we were close to her closing time, she was not interested. She was demeaning to both of us and to the other lady who worked in the store. I don't care what her position is. Although my bank account was credited and the transaction was reversed - her salesmanship has simply confirmed that I need to shop when Vera is working or just take my business to another location. And the entire My Closet: Don't get me started on that mess!! I don't know who's closet that is - But I have proof of my past purchases and it is none of that garbage. SAD!! My review dates 12/21/18 still apply- So ... They do not care and after almost 4 years - I should have stuck to my original decision and gone somewhere else.

I looove(d) Chicos clothing, and have gotten most of my wardrobe from them in the past 10 years. but they have priced themselves right out of their own market. $149 jeans and $99 shirts???? What??? I understand inflation and supply chain issues, but Chicos has raised their prices by 50%. That is insulting to women. Also - they used to have wonderful site-wide sales, 25% to 40% off everything. Now: Mix and Match bracelets - 2 for $45. I don’t shop at Chicos for their bracelets. Insulting to women. The Rewards Program is marketing smoke and mirrors. Charge me 50% more than last year, but give me a token reward?? Give your customers some credit. My advice to Chicos: I get that you are trying to succeed in a tough environment. But someone at the top is taking you in the wrong direction if your loyal customers can no longer afford your product.

I have been a Chico's buyer for over 20 years. Now that I am retired I like to take advantage of the final sales. They are a joke. Almost everything is out of stock literally with in 5 minutes of the posting.

DO NOT ORDER. Wrong food order was delivered, when rang, Chico’s told us we had to go and collect our missing items if we wanted it. DISGUSTING SERVICE. WOMEM ON THE PHONE RUDE.

Mijn bestelling..netjes op tijd..kleding goede maat.Bikini aan de kleine kant Dat was jammer Over het algemeen tevreden en kwaliteit goed

I used to shop online with Chicos, but have stopped. There is no loyalty to a Passport member. I attempted to purchase a jacket (had it in my shopping cart) and while continuing to shop for additional items it was sold out. Most companies will give you a time limit for the items in your cart. NOT CHICOS!!!!! I called to complain but got the "thats our policy" excuse along with an additional example of the same thing happening to a lady attempting to purchase a dress for a wedding! Shame on Chicos, you CAN do better. I have learned from my experience. So much for trying to save Chicos additional shipping costs. I will just order EVERYTHING one item at a time since shipping is free to Passport members.