Chick Fil-aReviews of chick-fil-a.com

This was the first time I have ever had a less than stellar experience from a Chick-fil-a restaurant. It is also the first time I ordered through their online service for a catered item. Expected (requested) pickup time was 11:15 AM for a small hot tray of nuggets. I arrived at 11:10 and was told it would be “a couple of minutes”. So I stood at the counter, and waited. At 11:20, I still didn’t have my order and finally the manager asked if I had been helped. I explained that I was STILL waiting for my catered order. She asked to see my receipt... which I was never given by the girl on the register... so I had to show the confirmation email on my phone. She went to the back to check on my order, and returned a bit later to say it would be out “in a moment”. At 11:25, I was handed my order. No apologies. No offer for my inconvenience. And no acknowledgement of this poor service which now caused me to be late to the party I was attending. I am hoping that this was a one-time mix up, but quite frankly, I’m not sure I will ever get another catered order from this location (Sprayberry) when I have another location to choose (Lassiter).

My favorite fast food restaurant! The customer service should be replicated in every food establishment!!

This was my first visit and the workers were so nice. The best customer service by far💖💖💖💖💖

Love the food, this is by far my best food place and all time venue to visit.

My husband and I eat at chick fil a 6 days week. We LOVE the food, we absolutely Love all the workers. They are all extremely friendly, courtious, they know us by name, what we eat. They make it a point to come to our table and ask how e are. We recognize some of them as friends. We feel like family. We LOVE to thank the following, and if we miss a name forgive us. LUIS, HILARY, ROSA, SARAH, NATALIE, JOSHUA, RACHAEL, AND MANY MORE. THIS YEAR HAS BEEN ROUGH ON US DUE TO ILLNESS, BUT SEEING ALL THESE BEAUTIFUL FACES MAKES UP FOR IT. WE FORGET OUR TROUBLES, EVEN IF FOR AN HOUR. GOD BLESS THEM ALL. FROM THOSE THAT WORK GREETING PEOPLE, CLEANING TABLES, CASHIERS, AT THE WINDOW, IN THE BACK, OUTSIDE EXPEDITING THE DRIVE THROUGH LANE. EVERYONE HELPS THE OTHER. NO ONE IS BETTER THAN THE OTHER, THAT IS TEAMWORK. WE LOVE ALL OF THEM, THE DINING AREA IS ÀLWAYS CLEAN. THE FOOD IS GREAT. THEY ARE A BLESSING. THANK YOU, EACH AND EVERYONE OF YOU. MAY THE NEW YEAR BE BLESSED, AWESOME FOR ALL OF YOU ✝️⭐🌹🐓🐔

Love mobile ordering experience.

Chick-fil-A has the best chicken salad available. At about nine dollars with a drink it’s an extremely expensive fast food meal but it is worth the money

This store has some of the best customer services out there I don't care about the homophobia because were all a little homophobic