Chick Fil-aReviews of chick-fil-a.com

After the order was filled and delivered by the DoorDash driver, I opened the bag and saw that we were missing the Chick-fil-A sauce that we requested; the food was cold, and we asked for extra sauce as well. This is the second time that this or something similar has happened with a missing item. It appears that the restaurant will only guarantee that the order is filled properly when you pick up the order. This is not the fault of the driver. This is the fault of the restaurant. Either the staff are not well trained, or they purposely make little effort to meet the requirements of the order and prepare it correctly. I doubt that Mr. Cathy would be pleased with their performance. Neither am I. This is the store located at 1379 W Wade Hampton Blvd. Greer, SC 29650

Don't get me wrong I like chick fila we eat there twice a week I get the same thing, with side salad, today we ordered drive thru got the salad I didn't check until I got home the salad(lettuce) was no good it was brown. Too tired to go back and return it. #Lakeriidge location .

For such priced chicken sandwich, I'll expect a bigger piece of meat. Spicy chicken specifically, get smaller and smaller after 2020.

Missing food when using drive through, sometimes cold and sometimes hot food. Gone from 4/5 stars to 3 in a short period.

The Yukon Dr Ashburn VA used to be so efficient. Drive thru is a 15-20 minute wait now.

Chick-fil-A use to be our only choice when going out to ration e s week. NOT ANYMORE! Their prices jumped so much we now have found other places that are more reasonable.

The food was as expected, and worthy of 5 stars. I decided to skip the drive-thru line and try ordering online and parking in a pick up spot. I ordered the food on my computer. I went to Chick-fil-a on Fruitville in Sarasota, FL. I parked in spot #2. The sign said to check in. No phone number was available. No one came to my car to get my name. I look at my email to see if there is a link for me to use. I got an email. it said to check in when I got to the restaurant. NO link. NO phone number. I have an order number. At this point it would have been faster to go through the drive thru as the line was short. Now I am getting irritated. I have been sitting in my car for a few minutes now trying to figure out how to check in, there are no instructions. No one has greated me. I look up the phone number. I have to listen to their message and sellect the right number "4". I am now irritated. This is supposed to be fast and easy, and I am on hold. Finally I get to talk to someone so I can check in. This person was cought off gard and told me that I am supposed to use the app. "I have you on the phone. Check me in." is my response. I do not have their app on my phone. After I am asked a bunch of questions the employee find my order and says that they have not started it because I have to check in first. At this point it would have been faster to wait in a long drive-thru line. Service you get 1 star. Food you get 5 stars. So I gave you 3 stars. I will not be going to chick-fil-a again for a very long time after this.

I went through drive thru at Cornelia Ga. I know your employees are always friendly but this guy was over the top sounded like a robot. Got the spicey biscuit. YUK. Chicken tasted rotten.