Chick Fil-aReviews of chick-fil-a.com

This company re-defines shrinkflation. The eight chicken nuggets were the size of 1/2 he length of my pinkie finger and all 8 cost me $5.99 no drink, no fries, no sauce. The customer service was lack luster. I tried to complete a complaint on line, but there was no final resolution page. The system kept buffering. I was trying to satisfy a craving. Stupid me! Very Bad Chick Fil A!!!!!

The location at Lee Vista - 6350 Semoran Boulevard, I've been a regular customer there since 2017 so almost 10 years. On Thursday, October 8th I placed an order for delivery via Uber Eats. I was working from home and I do not have a car, this being the reason I ordered delivery. I get a message from my supposed to be Uber driver asking me if I got my food. I was like how would I get my food if you didn't deliver it? She said the restaurant was telling her my order was already picked up and she was investigating to see if it was delivered. Then Uber tells me they're going to give me a refund. And I said I don't want to refund I want my food delivered. I asked them why can't they contact the restaurant have them remake the food and have the driver that's there waiting for the food deliver it. I guess it's the restaurant's policy not to remake the food if it's taken by another Uber driver. But how is it the customer's fault that it was taken by the wrong Uber driver? So I thought that was that and then the next thing I see is another Uber driver on the way to my house. So I'm thinking oh this must be the person who got my food and I was happy I was going to get it. When the food got delivered it was sandwiches with no chicken. My son's food was also in there and since I was working he had called the restaurant and spoke with Matthew and Daysha (not sure of the spelling) and they were the ones that acted like they were going to take care of the situation and that was how they chose to take care of it. Real class back. The refund did not include the service fees or the tip that I paid the driver. So I was out all that money which was the total of $7 really six and change plus I have to wait to get my money back that I spent all my lunch and I didn't get to eat until dinner time when I walked across the street to a restaurant. I'll never eat a Chick-fil-A again. Not the one at Lee Vista or any other location unfortunately that was the difference that this experience made. Nor will I ever order through uber.

Why chic fil a hides prices on website and local restaurants. That’s definitely a red flag to me. I’ll definitely be avoiding that place!

I placed an order that included a small fruit cup. After checking our bag to make sure we had what we had ordered, my daughter told me we had not received the fruit cup. I parked and informed the young woman who had brought our order to us that we had not received the small fruit cup. She told us it was in the second bag she had given us. I told her she had only given us one bag. She asked for our receipt, which was still attached to the bag. She walked back to the drive-thru area and told another young woman about the missing fruit cup. That young woman came to our car and asked to see our bag so SHE could make sure it wasn’t in the bag. We had not lied about the missing fruit cup when the first young lady asked and still had not when the other young lady asked! I was infuriated that she would imply we had lied about a SMALL FRUIT CUP!! It was embarrassing and offensive, to say the very least!! I had always considered Chick-Fil-A a restaurant of integrity and morals and drove away feeling much different and wondered how many others have had the same or similar experience.

Got uncooked chicken from sewell new jersey location. Their quality is deteriorating

6282 Poplar Avenue is the worst location! 3 employees standing talking and ignoring me as I entered drive through at 11:40am. Continued talking as I went all the way forward with nothing in my line. Another employee asked what i ordered as i was merging in line. I said nobody waited on me. She said stay there and went all the way to the other end and sent one of those employees to take my order with an attitude! THEN said I was behind the fourth vehicle in the other lane! I waited and then went all the way around to windows to be asked at the window what i ordered again!. Please pull up to the stop sign and wait they said. I ordered a number 1 with cheese people really? I only get 30 minutes for lunch and spent it there! I ate 3 bites of me almost burnt chicken sandwich and realized no cheese. Lol really? I was charged for it too. I can't do that again. Please manage this store better!

giving 1 star is being generous. I have never ate Chick-Fil-A until today, This was my first time. I saw the commercial for the chicken and waffle sandwich and when I got up today that was what I was craving for brunch. I live .8 miles from the store and I tracked the Door dasher ( he arrived with time with time to spare very fast and quick great service ) the fries were cold no seasoning and tasted like they had water on them (gross) the waffles tasted burnt and dry. the only good thing was the chicken was tender and a little juicy. In all for the price I paid I expected more but was very unsatisfied and will not be guilty of being a repeat customer.

I ordered a chicken and waffles meal. Thr waffles were too small,limp and cold. The chicken was dry and cold $9.00 i threw it in the trash. It might be better in other locations. Greenville. Ms. Is not known for quality of food or service.