Chick Fil-a is listed under General Restaurants.
Chick Fil-a (chick-fil-a.com) has 693 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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693 approved reviews, newest moderated first
SS
Chick fil a has a stupid rule with a limit to how many receipts you can upload manually within 30 days. What difference does it make how many you upload manually if you are spending money giving them your business? I see this as unappreciative
Shirley S.
I have heard some times ago that chick Gil-a has a better quality than other fast food. But when I tried it last week it was awful. The sandwiches we ordered was a dry chicken a piece of rotten lettuce and the buns were old and stale. What do they think , because they had a lot of customers, they can feed people what ever junk they want to . But customer are smart. It might take some times but eventually they’ll lose their customer. As it is they have hardly 2 stars reviews.
MIchael T.
Had a Pretzel Cheddar Club while traveling at an Augusta GA Chick Fil-a and it wasn't tasty at all. I found nothing enjoyable about it. Enough said!
Sharon
The chicken sandwich was hot and fresh, and the service was quick. They always manage to keep things consistent.
sandy U.
Ordered through drive through, missing item; came back to the restaurant; no apologies, unfriendly staff.
Mr. R.
I come here for one thing and one thing only… the soft serve! It just hits different. I rarely get the actual food because it’s pricey and the taste is just okay, but I have to admit, the service is always amazing.
Ben
I’ve been a regular customer at Chick-fil-A, but my last visit to the Pueblo, CO location was unacceptable. I ordered a salad and found a long hair in it on the very first bite. When I called, I was told the only option was to return immediately for a refund, even though the restaurant was close to closing. When I asked for a manager, I was hung up on. After driving back and wasting more of my time, all I was given was a simple refund — no apology, no accountability, and no concern for food safety. This experience shows a complete lack of customer care and hygiene standards. Pueblo deserves better from a brand that claims to put service first.
R S.
Fast and quick service.