Chewy.comReviews of chewy.com

I was getting emails about reordering for my dog that passed so I let them know and they sent me a heartfelt letter and flowers! Not many companies would do that❤️

I've shopped at chewy a few times and have always had a good experience with my orders.

Reached out to customer service and within an hour of sending an email I was contacted and my issue was resolved. I tried a new product that did not agree with my dog’s tummy. Instead of returning the product, Chewy asked me to donate to the local shelter and refunded my money. I absolutely love this Company!

I have used Chewy for my dog food and vitamin supplements for all three of my dogs. I had canned dog food on Autoship for my 11 year old Morkie Poo, Molly and had just received a new shipment when Molly got sick and passed away April 8th, 2024 and contacted Chewy about returning the product as it was still boxed up unopened. I spoke with Katie about having already cancelled the Autoship and she was very sympathetic and refunded the price for the order; requested that I donate the food to our local animal shelter, which I did, and then we received an order of fresh sunflowers from Katie and the Chewy Family in remembrance of our Molly girl. They went above and beyond for our family and my family greatly appreciated it.

My pet passed and I did not need what I had ordered. At their request I donated the supplies to a local shelter. Then the next day I received a bouquet with a sincere note from Katie and the Chewy family. Thank you

We want to thank the Chewy Family for supplying Rocky's food and other items and the excellent exceptional customer service we received. We lost Rocky this week after 11 years and it's a tough time for the family. But to come home from work today and receive flowers from the Chewy Family not only shows that they care about your pet but put a little smile on our face. I know Rocky's running around barking. Thank you so much Chewy Family Thank you so much.

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A representative from Chewy (Anastasia) was amazing in helping me return an item that was ordered by mistake. I was given a refund and told to take the item to a shelter or clinic to help a pet in need. I think this is wonderful & I will definitely shop with Chewy again for my cat's needs.