Kathryn B.
Outstanding Customer Service
Wow, did I get lucky from this online search. Couldn't find the pet product I needed locally so I did a online search and Chewy.com was one of the results. Placing the order was easy and fast. I had a message the very next day apologizing and telling me that the product I ordered was out of stock and offering to replace it with another. I called their 1-800 and spoke to a very friendly and helpful (do so wish I could remember his name). He helped me with the replacement product and even made sure that the price was not any higher than my original order. I am very impressed with this company and their service and I will definitely be ordering from them again.

