Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kalen Jayne L.
Talked with Dakota, was the top star of the day!! Got all my dog food and prescriptions, that are auto-shipped, all squared away. Talked with her about dog treats, which I had never thought about ordering. She set me up with my Hazels favorite treat, for nearly $2.00 a box cheaper, than what I was getting at the store. Thank You Dakota Kalen,Hazel,Zena
Whitney B.
I’m shocked that chewy has doesn’t have five stars. This is a great company with great prices. They ship quickly and most of the time the shipping is free and they have some of the best prices around. Chewy is great. Large selection for all animals as well.
Margie
Chewy's customer service is outstanding! A lot of companies should follow what Chewy does..You don't have automated options, get a live person who is always nice and always helpful..I've been buying from them for about 11 years with my 2 boys..Sadly, we had to put our beagle down last Friday and today they sent me a beautiful flower arrangement with a beautiful card..I had no issues cancelling my autoship and also was provided credit as I had just recently purchased my 6 month supply of heartworm meds, which came in just a day before losing him..I would give 100 stars if I could!!! I would recommend anyone with furbabies to shop with Chewy..
Deanna
I would like to commend this company on their customer service. You can reach a person to help you at any hour of the night or day. There is never a comouter answering the phone and blocking you from the help you need. This company stands alone from all the other companies relying on AI, which is so frustrating to the customers. If you have pets i highly recommend this company , They are user friendly and have the best customer service of any company around. 24/7 you can actually talk to a real person with no hassle. Support this company because they are going the extra mile to serve it's customers well. Thank you, Chewy
Lindsay D.
I am not just saying this.. Chewy has the absolute best customer service I have ever received. I have never had a complaint but I have reached out for customer service and every single time they go ABOVE AND BEYOND. I went out of my way to leave this review because they are worthy of it. Thanks Chewy love you boo!
Lance W.
I Love Your Commercials I love animals Thank you for being a wonderful place to find things that make pets so happy and healthy Lance W
Gail P.
I dealt with two ladies today. I was having such a problem but Anita and Whitney helped me to solve it. I never dealt with such nice people. They both went out of their way to solve my problem. Don't think my problem would have gotten resolved without them. One of them even called me back to make sure I got what I needed. We got disconnected and she called me back. No one does that. They usually wait until you call back yourself. I will definitely will shop more on chewy because of Whitney and Anita!!!!!
Harley P.
Chewy is amazing! I have never had an issue using Chewy and have purchased items from them for about 8 years. I love that we get birthday cards for our furbabies and more! They have great deals, and the shipping is always on time and quick. I have never received damaged products, and overall my experience has been phenomenal! I also recommend the pharmacy and insurance options they offer. 10/10!
