Chewy.comReviews of chewy.com

I rodered my first time on Chewy.com and I was really impressed. I had ordered around 5 packs of Cat food and treats, and it was easy breezy as the say. Everything came very fast, and the cans of food are cheaper than many of the stores around me. Thank you so much Chewy.

We previously ordered our dog food directly from the vet. I found Chewy.com when I went online to try to look for lower prices. I've been incredibly impressed with their low prices, recurring delivery options, high quality customer service, and performance. I'm paying roughly 15% less for dog food and it gets delivered directly to my front door! They also send you an email before the shipment is made, which gives you a chance to push it back if necessary. It's really just a great company and it's refreshing to see such great customer service in 2016. I highly recommend using their services!

I've ordered my dog's prescription food from Chewy for some time now; It's on autoship and arrives on schedule every time. I recently added canned food but couldn't find my prescription so they called the vet and got an approval AND shipped out my order the following day. In the same order, I added flea and tick treatment but when it came, I realized that I ordered the wrong weight category. I called and they gave me a credit, told me to donate the package I had to a local shelter, ordered the correct item during my call and I got it in 3 days. Amazing! I was not expecting this level of service, and frankly, I've never seen this before...so wonderful to be pleasantly surprised by a business today. I hardly ever write reviews (too busy) but I wanted to recognize Chewy for a wonderful customer service experience, and consistently providing me with a great alternative for purchasing my pet's prescription food at a lower price than anywhere I've found to date. Keep rocking!!

As a Fulfillment Specialist, I walk all over our PA warehouse to pick the item's that you order. I will admit, sometimes it is tough work, but with amazing customers and my amazing employer I enjoy my job. I have never had a job treat me like family and Chewy does that. What company hands out $50 gift cards to all employees? Hands out prizes for good attendance? Or knows that it's rough spending the holiday away from family and provides you with lunches at no charge? Chewy does! I love this company and I hope to grow positions as the company continues to grow.

What an excellent company! We purchase a high end, difficult to find, dog food brand for our 2 Irish Wolfhounds. At 180 lbs each, they eat a ton of food so it was always a pain finding a store that carried their brand and loading all the dog food into the car. Chewy.com carries our brand of dog food, ships it straight to our door on time every month, and doesn't charge a penny for shipping! They also sent us a sweet hand written thank you card after our first auto ship. I'd never expect such personalized service from a web-based company. I will never buy our dog food from another company ever again.

This company is, hands down, one of the best I have ever dealt with. Customer service? EXCELLENT! Prices? EXCELLENT! Shipping time? EXCELLENT! Care about their customers (including the 4 legged ones)? EXCELLENT! I rarely write these reviews and I have no affiliation with the company. Trust them with your furry family. EXCEPTIONAL.

Amazing customer service. Will order again just because of the time they spend letting their customers know that they're important. It's a dying art.

What's not to love? I don't pay for sales taxes on my order which saves a lot already and in conjunction with additional savings from auto-ship and competitive pricing, I order all my pet supplies from them. One one order, there was a fedex delivery problem, where my large shipment was not able to be shipped after the final attempt. So they shipped me a NEW order and refunded me a large part of my original order for the inconvenience and having to buy interim supplies. WOW!