Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Nate
The team of customer service reps helped me with some shipping issues that ended up being my own fault. They were really helpful and kind throughout the whole process, and you could tell that they had the best interests of my pets in mind.
Joc W.
Hi tek Alaskan fish formula is the best yet. Best part is it was quick fast and easy.
Andrea
I had been a regular customer but on Friday my little dog passed way so I had to cancel my routine order. The person I spoke with was very compassionate and kind. Today I came home and Chewy.com had sent me flowers for the loss of my little girl. All my dealings with this company have been great. I cannot say enough good things about this company. I will use them in the future.
Nik
As with any "first time" ordering experience from a new company, I had trepidation. I saw the positive reviews online, and hoped for the best. I ordered 100 lbs. of cat litter and 152 cans of cat food, and two days later FedEx delivered EVERYTHING as ordered. I couldn't ask for anything more. I will definitely be using this company from now on to keep my 5 kitties in supplies.
AK-Cat
I have talked to and chatted with friendly and helpful staff. I have a regular shipment of cat food and I get a shipping reminder with enough time to make changes on the website with couple easy clicks. I am on the Internet all the time and haven't found an easier-to-use site then Chewy. And the price for the cat food I need is cheaper than anywhere else! Even Amazon.com doesn't get this high praise from me.
Jackie M.
I've been ordering food from these guys for my cats and dog for a few years now. Recently my one cats needed to switch foods from one brand urinary care food to a different one. Of course this was a few weeks after I just ordered a bunch of food. I figured I'd call and see if I could ship it back or get a discount code or something since prescription food is not cheap and I didn't want to just waste it. Chewy went above and beyond that-- they credited me for the un-used food and then when I asked how I could send it back to them, they asked that instead I pay it forward and donate it to my local animal shelter. How awesome of them to not only credit me for what I couldn't use, but also ask me to donate it too. Will be a life long customer!
Michael B.
We have used these guys for over two years. They ship very very fast. Customer service is amazing. We have nothing but positive experience with them.
Dan F.
Picked up first ring by a PERSON and easily handled my shipping change. Other companies need to learn from chewy
