Chewy.comReviews of chewy.com

Ordered cat food late Sunday night. Food was at my door early Tuesday afternoon! Shipping is fast and cheap. Best prices online!

I originally ended up at Chewy.com because Amazon.com was out of stock of the scratching post I was interested in purchasing. They have a great variety of products, the prices listed here are very competitive and if your purchase is $49+, shipping is FREE!. When I placed my order, I received a phone call to confirm that I placed the order, as my billing address was different from my shipping, so I'm glad to see that they check stuff like this, as no other company has given me this courtesy. My ordered arrived quickly as the representative promised, but on top of the scratching post, it appears I ordered an extra item by mistake. I called to get an RMA label to send it back but the rep I spoke with instead asked me to donate it to my local shelter and they would credit me back what I paid. The item has now been donated to the ABQ Animal Adoption Center where I rescued my cat and I will do all my pet shopping with Chewy.com going forward. Their great prices and outstanding customer service have made me a customer for life!

Every order, every time is been sent promptly and arrives supper fast. All ordered I have made for over 1 year, have always being available and have arrive fresh and in perfect condition.

I am a new customer to chewy.com as we recently adopted a shelter dog. One of the items in my order was wrong and when I called customer sic they couldn't do enough to resolve the problem. A new item was shipped immediately and when I asked about return shipping for the incorrect item I was told to donate it to someone that could make use of it. Great company, great service.

My order did not arrive from Chewy.com one time and I asked if anything could be done. Immediately they sent over a replacement shipment right away, no questions asked and at no extra charge! Also, they refund and return items on the spot without any hassle. The customer representatives are just so friendly! This is a fantastic company!

I have never ordered anything form a better company ! I have been using Chewey for about a year and a half and they have never disappointed me , their customer service is the best ! The orders are promptly delivered and usually sooner than expected which is a plus .

I ordered two cases of food for my cat. They arrived just two days later! Unfortunately, one of the boxes was the wrong kind. I called chewy customer service, and a person answered after just one ring. I told him what was wrong, and he said they will ship out another case. He then told me no need to return the wrong case (worth $30) and to please donate it to a shelter in need! I can't say enough how much that means. For a big company to not worry about getting their money back and to instead do something so incredible for animals in need.. Just amazing. An hour or two after calling, I got an email saying my order had shipped! Will definitely use them from now on for whatever my boys need. And they can count on me for recommendations!!!

I have been ordering cat litter from chewy.vom for several cats over the years. They have given quick, and reliable service always. I started with them when I lived in PA. After I moved to Florida I thought shipment might take a little longer. Not the case. Each order came just as fast. This past weekend, my cat passed away and I still had unopened bags of litter. So I called them to se if I could return them. The young man on the phone said "You don't have to return them. We will credit your account. We just ask that you donate the bags to someone or maybe to the SPCA."I was so surprised but I guess I shouldn't have been knowing the wonderful treatment I received in the past. I would definitely recommend this company without hesitation.