Chewy.comReviews of chewy.com

I recently placed an order for some cat food for our two cats, Ming & Pema, who are very picky eaters. I accidentally ordered the wrong flavor and called to see how I could return it. I had already placed another order for the correct flavor. The representative advised that I did not need to return it and a full credit to my credit card would be made. The only thing they asked is that I donate it to a shelter or cats in need. I have never heard of a company doing something like this. Outstanding! What exceptional customer service. I am sure to recommend Chewy to all of my animal loving friends. Thank you Chewy!

The food, treats, toys , supplements, ramp, car seats, harnesses... All have been shipped super fast with no errors. The prices can't be beat anywhere that I've searched in stores or online. My dogs lives have been enriched since I discovered Chewy.com! Simply the best!

Everything went smoothly with my order, great selection, great prices and only a 3 day delivery on a heavy a** box of dog and cat food, A++ all the way, trust them 100%

After my hearing my friends gush about this company, I placed my first Chewy order yesterday around noon. It was a big order with 4-24 packs of canned cat food and a large bag of cat food. I was amazed when I checked the tracking of the package yesterday evening and it had not only left the warehouse, but was en route to my local Fed Ex hub with a delivery date of this evening! Just a few minutes ago the package was delivered and everything inside it was nicely packaged and undamaged! 5 stars for sure!

1. Customer service is one of the two nicest, most helpful, and friendliest I've ever talked to (along with Zappos). 2. They do what they say they're going to do--ship in 1-2 days. Unbelievable but yes, they do. Alter your autoship schedule right now? Absolutely. Surprised you even asked if they'd do it. Of course they would. 3. Their prices are very good compared to others'. 4. So I love them. Why shouldn't I?

This is one of the best online stores I've ever ordered from. I got a personal phone call when my shipment was damaged by Fedex and was immediately sent a new shipment overnight, all without me even knowing anything was delayed! They also sent me a personalized, handwritten postcard after my first order. Who does that? It was so nice! Their online platform and easy autoship is simple to use. Their prices are definitely better than the grocery store or Target. Overall, great company so far.

I ordered my item on Thursday and it is already arriving today, Saturday. I cannot believe how fast it came! Especially because when talking to customer service, they said that they are on the east coast. Btw, I had trouble sending my order in. My addresses didn't match or something, but THEY called ME right away to fix that and get the order in. Now I have yet to recieve the product so I can't review the quality, but already my first expierence with chewy has been awesome.

I have been a customer of chewy.com for as long as I can remember. I bought all of my products for my dog, and everything I received was top quality. Unfortunately, I had to put my dog to rest this weekend I want to Thank each and every person that works for Chewy for your thoughtfulness, and the beautiful flowers you sent me in rememberance of my dog Trey. I don't know of any other company that is that compassionate. Thank You Chewy and God Bless, Tissie