Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Brandy C.
I would like to say that chewy sent my family a dozen fresh roses due to the loss of our family dog jewels. This company is wonderful and they actually care about the people that buy the product. I just want to thank them for everything they have done. God bless 🙏
Thomas B.
As a new pet pharmacy customer to Chewy, I've been quite impressed with their cusomer service, both in gettimg a real human being and in using their internal texting process. Unlike most web-based service, Chewy's customer serivce actually fix customer issues and seem to be empowered to make decisions. How awesomely refreshing!
mib
I have ordered from chewy.com for years, toys , food and scripts. Whenever I have had to call them customer service is always very helpful and resolves my issue quickly. I normally get my order in 2 to 3 days delivered, which is much faster than having my vet snail mail it to me. The couple times it has been slow wasn't chewy's fault it was the delivery/truck service sitting on it. Thanks chewy🙂
Corey V.
I actually work here and their a great company to work for. Paid snow days if the roads are to dangerous, paid holidays, pto, and extra unpaid time off. The benefits are great and i get 3 days off a week even with 40 hrs. Your also treated with respect and for that i give them 5 stars. Wonderful company to work for
Heather W.
Our local store was out of our dog food. Took me 3mins from start to finish to order and we had it the next day !
Michelle L.
Customer service always go out of their way to help me resolve any issues. Recently though, my cat passed away and I had to cancel all my subscriptions. My request was handled quickly and sensitively, which I was grateful for. A week later, I received a beautiful bouquet of mixed white flowers with white roses and a beautiful card acknowledging my baby's death. I cannot express what that meant to me. Especially because it was unexpected. Thank you Chewy so much. You will always have my business when I need it again. Thank you.
Barbara
Quick customer service and resolution. A bag of dry cat food had broken open from hitting against a wrapped pack of canned food during shipping. A quick email and photo prompted another quick response from Chewy and an immediate replacement shipped to me. More than pleased.
Shannon P.
Outstanding customer service, competitive prices. You can't go wrong ordering from Chewy!
