BRAD W.
On time, reliable
From the first order have always had a good, fast experience. Delivery times may depend on where you are located compared to their warehouses (not sure.) I've always received orders next day or , at most, 2 days later.
Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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BRAD W.
From the first order have always had a good, fast experience. Delivery times may depend on where you are located compared to their warehouses (not sure.) I've always received orders next day or , at most, 2 days later.
LFFR
Chewy.com is simply excellent ... from start to finish. I've used many other, similar, companies for both pet food as well as supplies, and had mixed success. Some were horrible service and resolving unauthorized charges to accounts were a nightmare; others were simply 'OK'. Chewy is prompt, courteous, and has terrific customer support. Since switching, I refer many people to Chewy.com; all report equally wonderful service
Heather
Chewy has excellent prices on everything I've ever needed, but that's not even the best part. Every single time I've ever contacted customer service, they handled my problem immediately and with no questions asked. They are more than willing to do whatever it takes to satisfy the customer, so when you have that AND great prices you just can't go wrong using them. I recommended them to every pet owner I know and continue to do so with anyone new.
Lisa L.
Best online service ever! Website is very user friendly, prices are cheaper than pet stores, and customer service is phenomenal! I think they even have Amazon beat!
Vincent M.
I got tired of PetSmart's high prices and mediocre service. Most of what I need I can find on Chewy.com at sometimes much better prices. Order processing and shipping has been pretty quick too. I haven't had to contact customer service, so I can't tell you about that. But so far, I'm a happy customer. 8/3/2017 Update: I know PetSmart bought them, but so far I haven't notice too much of a difference.
Meghan
Chewy.com makes my life easier. I love having my dogs food autoshipped to my front door. It is so easy to quickly ship early if needed and the food always arrives fast! I have chosen to ship my food early twice on a Thursday and the food is at my door Saturday morning! Highly recommended for all your pet needs!
Nicole
Chewy.com is so simple to use and have many options to choose from, inexpensive, fast delivery, and better than local stores.. I received my order the next day which was even better. So, A+++++ for chewy. I love your website and so do my dogs.keep up the great work you make shopping more enjoyable....
Barb
Best selection on the planet, competetive prices, excellent customer service and really fast shipping. What more could you ask for? I love Chewys and highly recommend them.