Chewy.comReviews of chewy.com

Why have I not used this company before. Customer service polite and secure website. Free shipping, large order for 4 pets received in less than two days to my door. Prescription foods coordinated with our vet. I'm hooked. Thank you.

I have been having food, litter etc. delivered for my cats by Chewy for the last two years, and they have been, without exception, incredible. You can't beat their prices, and on every occasion I have had cause to deal with their customer service (always super friendly) they have resolved the problem immediately and to my complete satisfaction. Don't think twice, send your business their way!

I have been ordering from Chewy.com for a few years. Their prices and speed of delivery can't be beat. I contacted them today because my very picky 10 pound dog refused to eat a new food I ordered from them. I was just interested in exchanging it for a food she will actually eat. They not only refunded my money but sent me a bag to replace it (food she already had tried and liked). I will be donating the dog food she wouldn't eat to my local shelter. Excellent, excellent, excellent customer service!

had some issues that they took care of immediately . could not ask for better service. will continue to do business with this company. recommend anyone else looking for a place to purchase t heir dog food to look here. prices are very competitive, delivery excellent.

I love the website, and they ship pretty quickly. I just had an issue where an autoship went through and I didn't know it was even set up (my mistake, of course) and the rep was so nice. She cancelled the order and refunded the money, and we even talked about our furbabies for a bit. Great customer service and a great website! Also, they told me not to worry about sending the stuff back if I did receive it, just to give it someone or someplace in need. Will definitely be taking it to the local shelter. Great company!

Ordered a ramp for my older pitbul who is having a hard time jumping. My dog refused to use the ramp not mater what we tried. I called and asked for a refund and a return label. The agent gave me a refund and when I asked for a return slip the agent told me to keep the ramp and donate it to a rescue. I dropped the ramp off at a local recuse for dogs in my area. This is a wonderful company and I will be making purchases.

I have been ordering from Chewy for quite some time now and have always received my items very quickly and the products were just what I ordered. The prices overall are acceptable. My pup was put on a prescription diet food since she has not been able to eat most foods and not get an upset tummy. Just getting her to eat has been a feat most days. Ordered the food and (Chewy always ships out very quickly) noticed that they hadn't shipped it out. Contacted them and they were waiting on my vet for the script. Called my vet and while on was on the phone, Angela from customer service was on the other line already with them too! She was so pleasant and had the script in hand within 5 mins. Called back and spoke with Brian in customer service. He was very helpful and said the food would be here the next day! Will be back again and I have already told so many about Chewy. It is so very refreshing to find a company with customer service personnel that are actually courteous, helpful and have product knowledge. Updated - The food was here the next day! Chewy does it again! Thank you, Chewy.

I have been nothing but impressed. On more than five occasions I have contacted customer service, and within minutes, they solve whatever my issue is. They have incredibly quick shipping, great value, and on the rare occasion that they don't have one of my items in stock, they contact me right away and we work to create a solution. I truly enjoy shopping with Chewy.