Chewy.comReviews of chewy.com

Chewy has reasonable prices, super fast shipping & awesome customer service AND when called, they actually answer. Awesome company!!!!

Chewy has great quality products that our cats absolutely love and all for a great price as well as quick and convenient shipping. Chewy will always be a favourite in the Murdock household!

Chewy is the best company around for pet supplies! They are a 10/10!! We have hardly ever had an issue and when we did they always fix it immediately and are so polite and kind. As the owners of 6 dogs and 4 cats we use a lot of their products.

We have been an auto-ship customer for many years. Chewy has superb service. They are so easy to do business with. Got a question, just call they will handle it. There are so many companies out there that could use Chewy's business practices.

I have been a Chewy customer for years and have always had lightning fast service and the best customer service of any company I've ever dealt with. My orders are shipped out quickly and when they arrive, if there is anything wrong, they fix it on the spot. And most of the orders that are wrong or damaged are from shipping, not Chewy-generated. They are kind, they go out of their way to make sure the customer is happy and my pets enthusiastically like their products. I love Chewy and the great Chewy family.

Our wonderful dog passed away and we were left with an unopened bag of food. So I called to see if we could return it for a ($67) refund. The answer was “no”—because they were happy to refund the money and simply requested we donate the unopened bag of food to a local animal shelter, which we will do. Have you ever had such treatment from a company before. Not me in 70 years. SO IMPRESSIVE—AND CARING AND CONSIDERATE—CHEWY!

We lost our family member “ our Lexie” on January 23 rd Who was a Shih Tzu and was with us for 16 years. I had to call Chewy To stop future deliveries for Lexie. Elaine actually cried with me on the phone for my loss. To my surprise a few days later, I received the most beautiful little bouquet of flowers And a card from Elaine. It touched my heart that Elaine and such a big company would reach out to me in my time of grief. I thank you from the bottom of my heart to Elaine and chewy as chewy then also sent me the most beautiful card a week later! This is a company with a very big heart and they always delivered on time and were always there to help you 24 seven if you had any questions! “Thank you so much From the bottom of my heart”♥️

I cannot explain the extreme courtesy of the customer service rep I dealt with. My dog passed and I had to cancel my order. This lady went over the top and really cared. They even sent me flowers. They have a customer for life. Thank you