Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Julie
Chewy.com is my goto for my holistic cat food. Not only are the prices good, but the service is outstanding. I ordered good Thursday afternoon, and it shipped Friday, arrived Saturday morning. I use their auto-ship, and it's so easy to change your frequency or order date, just a few clicks. They also sends personalized, hand-written greeting cards. I absolutely love them.
Susan S.
This company is like the local corner store down the street: fast shipping, personal and personable customer service coupled with our favorite brand of dog food. We have used them for years and recommend them to everyone
Sheena B.
I get my cat food and litter on autoship every two months, shipping is quick and reliable and prices are great. Customer service is great, one time I had no money in my account when my shipment was to go out and they promptly and politely called me and set up a new schedule. This year I recieved a hand written Christmas card. Highly reccomend this service.
Mary Beth S.
Just started using Chewy for my cat supply deliveries. First order Fed Ex messed up but Chewy sent another package out right away and asked me to donate the other package if I recovered it, which I did. Customer service are really friendly and seem like animal lovers. They sent a Christmas card and also when I spoke to them the employee told me to give my pets a hug for them. They really are a great company, The prices are cheaper than my stores and shipping is free. . On a side note, my cats LOVE the boxes and brown wrapping the items come in so not only do I get their food/litter/toys/catnip delivered to my door the cats get a new box fort every month.
Daisy C.
I just received an email notifying me order was on the way thru Auto-ship, I was not aware or had forgooten I had requested that service. I called Chewy, explained my situation and they simply said they would credit my account, they would try to stop order however if it was too late they asked to please DONATE, I HAD NEVER heard of this, I AM SO HAPPY AND PROUD TO BE YOUR CLIENT, THANK YOU CHEWY, YOU ARE VERY MUCH APPRECIATED.
Deb H.
First time to oder from this company. Website easy and quick to locate product and complete order. Information provided for products. Very fast shipping received next and very much appreciated because I was leaving for a week and was able to start my dogs treatment for body yeast before I left. Thank you so very much. PS my first time to every do a company review.
Nobody N.
Answered by real people -- real nice people -- that will assist any time of day or night. Highly recommended, for sure!!
Solar H.
I've used other websites, stores, all kinds of solutions for finding fair priced and reliable shipping service for my dogs food and toys. Honestly they all do the same thing, give you the same result, but Chewy takes it that next step, one time I found a note with starbursts in my dog foods delivery box, and another time, free treats. This morning, I checked my mail and received a thank you letter hand written from the co founders. That is called dedication, and true love towards our furry friends. Thank you Ryan and Michael for your unbeatable service and dedication to animals!
