Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Alex D.
I must have accidentally duplicated an order yesterday. I received a call this morning to verify if one of the orders should be cancelled. Instead of letting the order go through and making money, the company called to check and cleared the extra order. I was already enjoying the quick delivery and the great information on products. Now I feel like my auto and extra orders are in good hands. Thank you, Chewy!
Kelli “Ann” B.
Gemma and Penelope would like to thank chewy for getting their dog food delivered on time and never for getting their food and treats. I love this site cause you have great product free shipping and great items for a fair price and shipping is always quick and correct. Thank you all at chewy
Ellis H.
My first time using them was to order a case of wet kitten food the other day, but the sweet kitten I was ordering for passed late Saturday and I'd just gotten the food yesterday. I called them to return the package and was met with excellent service. They picked up right away and were very understanding with what I wanted. They verified a full refund and didn't put me through the trouble of having to return the packaging, so I plan on donating it soon. I highly recommend Chewy and will be definitely ordering from them in the future when I'm ready for another cat.
Eugene L.
I have never had better service than chewy.
Nancy O.
Extraordinary service. You always exceed my expectations. Happy holidays.
Michael Millan J.
Extremely fast shipping and customer service picked up on one phone ring, spoke english and was very helpful. I'll be using Chewy, probably from here on out!
ashley O.
This holiday season, I was a victim of package theft. Someone stole a 25 lb bag of dog food that I had ordered through Chewy.com. I simply replied to my shipment confirmation email and less than 30 minutes later I got a reply that they would be able to send me a replacement, free of charge! I updated the address to my work address to err on the side of caution and received the replacement bag 2 days later. Very grateful for their top notch customer service!
Laura S.
I order my cat food on autoship every month along with ethical pet springs for a cat adoption center (good luck cat cafe in Wilton manors Florida) I manage. I wanted to order $4 of the springs for my nieces new kitties, and I messed up the address. When I called to correct the mailing address they were sooo nice and even waived the shipping charge for me. I managed AT&T call centers for over 30 years and I have rarely seen this kind of outstanding customer service. I am a customer for life
