Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Marycarol Mc Cabe P.
I have been using chewy for nearly a year. Should have done sooner. Reasonably priced. if you really care about your dogs diet, very healthy. I use wellness happy hips dry and canned and great for my bulldogs joints. also happy hips treats. Noticed his allergies and shedding is minimal
Julie R B.
I have never had one problem with chewy.com, my deliveries or any special request. I have complete loyalty to this company.
Trista S.
This company is beyond amazing! I have been utilizing them for almost a year! There are many things I apreciate: Even though I live on the 3rd floor of an apartment building, and they deliver my dog Zoey's food right to our apartment door! When there is a minor mix up, I get excited to talk to the customer service agents because there is no long wait, beyond pleasant to talk too, AND they make it right.
Rhiannon N.
I had an item shipped to me that was damaged upon arrival. I called customer service and the gentleman (Arie) that helped me was incredibly pleasant and accommodating. This was my first time ordering from Chewy and I will certainly be ordering with the company again. I did not have to return the broken item and they immediately sent out a replacement.
Darla K.
Returning customer....amazing customer service!!!...ordered 01-19-17...delivery on 01-20-17....shocked and surprisingly excited to get so soon....simply AMAZING!!!...plan to be a loyal customer
Ashley
I just got a puppy and have ordered a bunch of stuff from them and every time I call the customer service is excellent! They are super nice and I needed to return a metal cage and they told me they will refund me and to donate the cage to a shelter of my choice! That's amazing! In my opinion this is a great company and I will continue to order from them for all my needs!
Sofla
I had a Pomerian dog who had digestive problems requiring special food. I ordered her food from Chewy's for several years and was always impressed with the variety of specialty foods they offered and their wonderful customer service. Just this last week my best friend of 15 years passed away. I called Chewy's asking if I could return the left over cans of her food. They refunded my entire order, saying I should donate the food to an animal shelter. They had done this for me in the past, and that alone made me a loyal customer. I came home from work today and on my doorstep was a BEAUTIFUL flower arrangement with white roses and lilies. I was amazed when I read the card, expressing sympathy for my loss, and signed from Denise and the Chewy Family. I am blown away by the kindness and love from this company. I encourage anyone to try them out and see for yourself what all the other pet supply companies are lacking compared to Chewys. Suzanne
Jamie B.
ordered a retractable leash and never really felt completely comfortable using it on my dog since he tends to pull occasionally. after logging in to the website and trying to figure out how to return the product with no such luck, I decided it was easier to just call customer service. when I called, I spoke with a wonderful lady rather than a computer/automatic voice system. they immediately refunded my account and when I asked about a shipping label and how to send the product back, the lady simply asked me to donate it to a local shelter, stating they do not take products back since they do not reuse them. so so so impressed with this site! definitely a customer for life.
