Catrina Cameron R.
They are fantastic!
They are fantastic!! I get my order two days after it's shipped. I love not having to wait. There is never an issue. So glad to use them over and over again.
Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Catrina Cameron R.
They are fantastic!! I get my order two days after it's shipped. I love not having to wait. There is never an issue. So glad to use them over and over again.
Cassy L.
I absolutely Love Chewy! Not only do I recieve my order the next day it is FREE shipping... I had contacted Customer Service a couple times to add items that I had forgot to order and they were the absolute best! Very friendly and professional. I have not had one issue with any of my orders and they're stuff is of great quality. If I could I would give them a 100 Stars 😊
Sandy
Just want to say it's the best company to order pet food from. Yesterday I ordered (2) 42lbs of dog food and when I came home this morning it had been delivered that's less then 24 hours from order to delivery. ❤️ Sandra Schloss
Sandy T.
This company is the best! Good prices, fast delivery. My dog recently passed away and I had placed an order the week before. I called them to ask about a return for the unopened products and they refunded me for the entire purchase and said to donate what was left to a shelter. As if that was not enough, the next day I received beautiful flowers delivered to my home with a personal note. This is beyond customer service. Other companies should follow this example of what great customer service is.
Tara J.
I love this place. Cheaper than pet stores, delivery within 24 to 48 hours and when you call, someone picks up, no automated system. I made an order on a Saturday and my phone timed out when i was trying to order. My order went through 3 times. Called and a human being picked up and immediately credited my account no questions asked. Plus the money came right back, no delay. I've been ordering for about a year and never had a problem and great customer service. Highly recommended.
Iveta
I love this company...Fast and cheap. I don't have to go to store anymore, and carry heavy litter, or bags of dry food...Just love them!!!
Alyssa W.
So totally amazing. I recently got laid off and didn't have the funds to continue my auto ship. I didn't realize that it had already taken out the money from my bank account, so I called and the lady on the customer service line was absolutely wonderful. She refunded everything and made me smile after a hard couple of weeks. Hands down best customer service I have ever spoken to. :)
BOB
GREAT SERVICE !!!!!HONEST AND COMMITTED TO CUSTOMER SATISFACTION!!!!!!