Chewy.comReviews of chewy.com

Chewy.com is absolutely wonderful! We rescued a dog 2.5 years and have been purchasing from Chewy.com ever since. Great prices (even better when on sale!) and a good selection of products.. Super quick shipping--if I order before 1 pm EST, I normally get my package delivered the next morning unless it is a Sunday or Monday because FedEx Home doesn't deliver on those days). Chewy.com's customer service is absolutely amazing! I've spoken to several very nice and helpful customer service representatives and the phone is always picked up quickly. Received a beautiful holiday card again this year as well--such a nice touch! Highly recommend Chewy.com! Definitely the best company I have ever purchased from and dealt with. :-)

Don't write reviews often but my goodness their customer service is by far the best I've delt with. They are apologetic but more importantly they care about you and your pet. Everyone I've had the pleasure to talk to, we have laughed, joked, talked about my pets and had great convo. Mistakes happen and this is a company that takes full responsibility for them. Great work chewy team. Thank you

Chewy is so awesome. I've been a customer for 3+ years, as my cat and dog are both needy creatures! Chewy has great deals and a wide selection of food, treats, collars, toys, etc. Where they really deserve a 10/10 is their customer service. They are polite, efficient, and any issue I've had has always been resolved in less than 24 hours. They are more personal than any other giant company, and they even request photos of your furry friends! I just can't say enough about Chewy. They get 4 paws up from me!

New favorite company! Ordered a Cubs jersey for my blue heeler, but it was just a tiny bit too tight on him. Called to ask about the return policy, and the customer service woman immediately refunded the amount back to my card. When I asked how to return the jersey, she just asked me if I could donate it to a local shelter instead. Such a small thing but it really stood out to me. I will continue to use this company in the future.

We love this company! We have a Frenchie and he is on Blue Buffalo Freedom Grain Free Small Breed Puppy Food. It is an obstacle to find the 11 lb bag, as most places only carry the 4 lb bag which ends up costing more money. I have only seen PetSmart carry the larger size, but they often sell out. Chewy always has it in stock at the same low cost. When I need to order other items to meet the $49 free shipping minimum, I order from here! It saves us the hassle of going to the store. Chewy has a huge variety of products at reasonable prices. I have been receiving all my orders the next day (I order early in the morning)! This is definitely our go to store for online shopping for our sweet fur baby! Highly recommend!!!!

I’m from a background of over 20 years with retail companies that require unquestionable customer service. This is definitely one of the best! ALWAYS THERE!...I mean always😁 Always extremely kind, informative... The past 2 years I actually received a sincere, handwritten X-Mas card! Who still does that?❤️ I was getting my hair dyed...I mean done...lol. Someone was saying they accepted a return of their family pet that passed unopened food...AND SENT FLOWERS! It’s the personal touch that counts and how I run my Salon. I’m a devoted, lifetime client🙏🏻

Absolutely amazing company. Great customer service and the fact that they support and donate to local shelters makes them my new first choice in dog supplies.

Chewy responded very quickly to questions/changes about my order. Other companies could really take notes from Chewy's awesomeness. Everything I've recieved from them was great quality! I recommend them!