Chewy.comReviews of chewy.com

Chewy.com is amazing. I wanted to write a review for them on google or their website to praise them but I couldn't find out how, so I am doing this! Guys, they are so friendly. I had an issue with my product, was a little upset about it and didn't want to call because I expected it to be such a hassle. In fact, it was not! It was so easy to fix the problem, they are so kind and generous. I recently got a letter in the mail from the Co-founders wishing my family (along with my pup) a very merry Christmas. It was hand written! Who does that anymore? I am 100% impressed with this company and will be doing business with them from here on out. I wish I could give them a 10/5!

I have had nothing but pleasant experiences with chewy.com. Been with them about 5 years now. They offer such a variety at great prices. Customer service is fantastic. So helpful in finding the right products for my dog.

i was a new customer of chewy.com,and was very much pleased with its excellent service and product.yesterday, i had to euthanize my beloved siamese cat.i e-mailed customer service to cancel my account.i was deeply touched by the condolence e-mails i received from 3 customer service representatives.they were actually personal.it is most refreshing to learn that there is still REAL customer service;in this case-with a heart.

I had products that were delivered damaged 2 months in a row. ( as in crushed and out of package). Let it go the first month since this is very unusual. I have ordered for 2 years. When it happened the 2nd month in a row, I contacted them. They replaced everything that was damaged. It arrived in 2 days. It is so convenient to get my pets' food delivered right to my door. I used to have to run to 2 or 3 stores to get what I needed.

Chewy's selection, prices and convenience are all great. However, the best thing about this company is their exceptional customer service. Whoever manages their customer service department should teach a clinic to other companies. I have been a customer for years, and will continue to use them for all of my pets for life.

Chewy is an amazing company. Recently I bought steps for my senior dog but she wasn’t using them. I called chewy to discuss a return. They issued a full refund and told me I could donate the steps to a local shelter. What great service and a company with heart!!

This company is amazing. Reliable, fair, and very easy to work with. They even send an adorable holiday card! I have never had one issue here, they are just terrific!!

I ordered Volkman Super Parrot and Zupreem Pellets , prices were good and shipping was super fast, definitly shopping here again!