Chewy.comReviews of chewy.com

The people at Chewy make all the difference. On top of saving money and time, anytime I need help with any of my orders/account they always go out of their way to make sure I am 100% happy. I will be a lifetime customer.

I rarely write company reviews, but here is a rare exception. I e-mailed Chewy with a concern I had about a recent order and received a response literally within three minutes. Chewy fully refunded the product I had a concern about and asked me if there was anything else they could help with. I shop with Chewy regularly, have recommended to friends and will continue to do so. After years of doing business with Chewy this was the first time that I had a complaint and to say they were lightening fast in resolving my concern is an understatement.

Excellent! I absolutely love this company! They keep amazing me! Today,I was surprised with a commissioned painting of one of our beloved dogs! I was in shock.It's even more special,since she has kidney failure. I had sent Chewy pics of our four dogs this past Christmas.We love all their products,and they are super fast with delivery.Great prices too! All their cust.service reps.are just delightful.I can name no other company that even comes close to them.Keep up the great job you all are doing!

My sister purchased the ThunderShirt for my dog at Chewy.com. I love the shirt for my dog and I love the company. Their price was competitive, the site was easy to use, and delivery was prompt. Most of all, I LOVE the Thundershirt! My dog has been cowering under the bed or the desk and crying when there are fireworks or thunder. During the last thunder storm, which lasted about 1.5 hours, I put the shirt on her right away. It was the first time I had used it for this. She seemed happy to have me put it on her. She sat in my lap for a bit, and then she hopped on the couch and went to sleep for the rest of the storm. It was wonderful to see her happy rather than suffering.

This is my first order with this company and so far it's excellent! The price was cheaper than the stores around me and the delivery was fast and fantastic. Thank you for providing this service to us!

I have order from Chewy since their start up. At first big complaints about false advertising of prices. MFSP was so inflated $99 for bag of dog food their price $32. Knowing they were inflating prices I stopped shopping them. Once they discontinued this practice I started shopping again. I love them, delivery at the door in a day, prices are great. Best of all their Customer Service wow. I had purchased two toys for my dogs. After first use they destroyed them. I wrote a review not bad, not good, my dogs love the toy but it wasn't for power chewing. To my surprise I received a refund for the items. A kind email to let me know. WHAT..a refund I didn't even ask for? I figured live and learn not their fault my dogs can chew like crazy. But they insisted on the refund and also sent a list of items for future of my power chewing pups. Now how's that for service. They will be around a long time doing business like that. If you haven't tried them it's a must.

Chewy.com is EXCELLENT!! I have always just gone into a store to buy pet supplies, but I broke my foot and so I ordered from chewy for my cat. First; the prices are cheaper than in the stores. Two, I saved 20% on first autoship order on top of already amazing prices. And, shipping is free over 49 dollars which didn't take long to hit because my cat eats science diet and we use fresh step litter. I just ordered for about three months. The best part of it all, Is I didn't have to carry heavy bags of food and litter. My order arrived in 2 days. Thank you Chewy! I will be using chewy for all my pet supplies.

During my 3rd phone order with Chewy, I mentioned that our 14-year-old dog had recently died. It was just a tiny comment. A week later, THEY SENT ME FLOWERS!! This huge, national company took the time to provide some comfort in a very personal way. They sent flowers!! I am now a lifelong customer.