Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Donna B.
I placed my first order with them there was an issue with one of the items not their fault it was the item itself. They immediately sent me another one I received that in two days they are a standup company and will definitely order from them again and again!
Jessica L.
Chewy has the best customer service!! Fast shipping, Great Prices, but most of all THE BEST CUSTOMER SERVICE!!!
Janet M.
I have been ordering my cat supplies & bird from chewy for about 1 year. I called the other day to return a product I purchased for my sick cat because unfortunately he passed away. They told me to donate it to animal aide. Then out of nowhere I get a beautiful bouquet with roses + their sympathies on the loss of our mushy. I was crying talking to customer service & explaining why I wanted to return the product. Never in a million years did I think a company would be ever so thoughtful & send their sympathies. I will & forever be a chewy customer. Thank you so much words cannot express my heartfelt thanks to you. Sincerely Janet muscari
Glenda L.
I love how my order just comes to the door, I don't have to worry about the store running out of his favorite food :) auto set up makes it super simple.
Noreen C.
Their service is amazing. I have been using them for years and find them professional, reasonably priced and delivery frighteningly quick. I would order on Monday and the food was at my door on Tuesday. Their amazing customer service got even better. Our dog died unexpectedly 😔 and their kindness went beyond what I was expecting. Please use Chewy for all your pet needs you will not be disappointed.
Eleni A.
An example of how all companies should be, and not only in this area. I love Chewy because of their prices, the variety of options and their customer service. At the end of the day, when there are hundreds of companies offering the same product, we should applaud those who are going way, way beyond than others to satisfy their customers. Well done.
Bonnie
The folks at Chewy are the best. Called to say the I thought my package was lost by Fed Ex. They immediately shipped another order no charge. And said to keep the first order if it ever shows up. That's customer service.
Casey
Will definitely use this company again and again. I felt the items I ordered were reasonably priced and received it within two days. I even ordered a litter box that did not fit like I wanted in the space I have and they gave me a full refund and told me to donate the box to a friend. HOW AWESOME IS THAT! CHOOSE CHEWY!
