Chewy.comReviews of chewy.com

Excellent customer service. Friendly staff. Items ordered came super quick. Recommend to all! Finally a positive online experience.

Great prices and auto delivery of basic pet needs. Recently had a dog pass away before we even opened the most recent delivery of his Veterinary-prescribed diet. Called to see if we could return it, they processed the refund and just asked that we donate the food. Extremely generous policy and benefits local shelters. Definitely plan to do more business with them because of this.

I ordered two jackets for my new adopted dog and they were both too small. I called to ask for a return label but the customer service representative told that she will refund me the money, but no need to return the items. She asked me to donate the jackets to the local shelter. Wow, what an amazing company.

I realized that I had ordered the wrong sizes product and called Chewy.com to correct it, however my order was already being packed. They told me to donate the wrong item, and they would send the correct item in a new shipment. Outstanding service!

One of the most friendly, helpful companies out there. Super happy with how fun they make pet shopping. Thanks!

I've been ordering from Chewy.com for several years. They have great prices...fast delivery & excellent customer service! Highly recommend!

Chewy has excellent customer service. Plus, you've got to love their fast free shipping!

I.placed an order for a ramp when my fur baby fell of the bed. I didn't know how serious the fall was until my love passed away the next day. I phoned Chewy to cancel the order and since was already in transit they were unable to cancel the delivery but said I can donate it or keep it and received a full refund. 2 days later, I receive a delivery of beautiful flower arrangements from them saying they were sorry Lexy passed! It was so touching. I love this place and the people who work there!!! Thank you Chewy!!!!! You truly touched our hearts!!!!