Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Mary K.
I've been using Chewy.com for 3 years and have had nothing but exceptional customer service! Everything is shipped fast and I've even sometimes receive my dogs food the same day or the very next day. Thank you, Chewy.com for taking such great care of all your customers!!
Patti M.
This company has a great Autoship program and outstanding customer service. We originally usesd Amazon for our dog food delivery but since they are using the Postal Service, 90% of the time it never showed up. Or is was very late. I finally decided to give Chewy a try. It was a bit rough at the beginning as they were in the process of putting together more distribution centers and working through the autoship program. But once that was complete, showing through the autoship program couldn't be easier. And we save a lot of money every month. I have 3 large dogs so we order a lot of dog food and a lot of treats. Having large bags of dog food delivered right to our door is so convenient. And being able to make a change whenever it's needed is even better. The customer service team has always been extremely helpful on the few occassions that I've had to make a call. Amazon could learn a few things from this company. If you buy any dog or cat products on a regular basis, you really need to use Chewy's autoship program. They are the best!
Lucy H.
I’ve never had anything but exceptional service and fast shipping from chewy. They are a fabulous company!
Charlotte
Used chewy for all my pet needs. Always on time and happy with products
Roxy S.
Prices are fair...packages right to my door... life made easy!! I made the switch to blue buffalo with chewy for my two feline fur babies and OMG! They are better cats. So much more energetic, loving, talkative, and softer even... Chewy made this possible... I can't begin to thank them enough for making their life healthier and my life easier!!
Kelly
BEST PET ONLINE STORE,besides the fast free shipping,excellent costumers services and they have a wall of fame where you pets can be pictured for all to see!! I haven't been to a pets store in person since my family has been members to chewy.com for months!! Thanks chewy.com for caring so much about my cats and me!!
Kelly C.
Chewy.com has one of the best customer service teams I have ever dealt with. I made a mistake on ordering...totally my mistake...and chewy fixed it for me at no cost to me, no hassle and done by a wonderfully friendly customer service rep. I would highly recommend them and I will continue to order from them for my pets.
Heather S.
PET PARENTS: (Please Read)❤️ I cannot say enough GREAT things about Chewy.com! I will definitely be supporting this awesome business, and I think YOU SHOULD TOO! The prices I have found have been either the same or better than Petsmart/Petco Reasons why: #1 - My first bag I ordered I changed my mind a day later and called to cancel the order. Well, they told me don’t worry about it and to just donate it to a local shelter. 😮👍🏻 (Which I did, to PETSinc). Awesome!✔️ #2 - The customer service rep was very friendly and showed, what I felt was, a genuine interest in my fur baby. They even requested a picture to add to their Chewy pet photos, to which I happily obliged (thinking “Aww, that’s sweet”) ✔️✔️ #3 - THIS is what put me over the top... Today I received a special gift in the mail from them. It was a HAND PAINTED portrait of Jax they made from the photo I sent them. HOW FREAKING COOL!! ✔️✔️✔️ They now have my business for LIFE! A sincere and genuine Thank You, to the Chewy Team! You guys rock! And Stay Awesome!
