Chewy.comReviews of chewy.com

I have ordered from Chewy only 3 times. Was really happy with their products. My last order however, did not work for me ( through no fault of Chewy). Called them to see about their return policy. What a surprising, pleasant surprise. Not only was the young lady answering the phone, super friendly and helpful, but she told me not to send the item back, but to donate it to a local shelter. Whaaat? How caring can you get? She also will credit my account with my cost of the item. Chewy, you have a customer for life.

I've been ordering from Chewy on a regular basis since rescuing our puppy. The rate of delivery and quality of products is definitely high standard. The 1 time I've had a question in regard to an item that was delivered I got an immediate response from 2 of their customer service representatives. My question was met with good humor and a very nice surprise replacement of the product free of charge. I recommend this company to anyone with a pet

Chewy is a great company to order pet food and supplies. I find all the information on studying brands of food, something important to me. All orders are shipped timely. One time, a package of dog food had an accidental slit with some dog food coming out into the packing. I called Chewy and they sent me a new bag with same day fast shipping. Chewy has good prices and often many sales. Thank you, Chewy and also SMILES for your charity donations.

Chewy.com is the best online shopping! Products come right to your door most times by the very next day! Their customer service is supreme! They actually answer their phone on the first ring! WOW! Awesome products and the best price around! I LOVE THIS COMPANY! My dogs Charlie and Daisy love their snacks, toys and food from Chewy! A++++ Company!!!! Thank you Chewy.com! Sharon Slickis

I buy everything my pups need on here! Fast, easy shipping and reliable customer service

I must say.. the order came QUICKLY! Also, it was a reorder of an item I had previously ordered. After going to Super Pet Expo, I was suggested by a vet I follow ( holistically ) to switch to a different brand. They don't carry it. On the phone, they asked me if I have an area shelter or rescue nearby. I said yes. They said just donate it and i'll offer you a full refund! How AMAZING is that! Good job, Chewy.com!!

They have amazing service!! I had a question for them about my order and when I called them they answered immediately! I didn’t have to deal with any automated voice calls and they answered on the second ring! Patrick assisted me and looked up my account in seconds and was very helpful. I will definitely continue to buy from them.

I purchased a case of food my cat hated. I was willing to return the unused portions and pay for the opened can. Chewy refunded my money and told me to keep the food and to please donate it to an animal shelter or wherever I see fit. I am now a customer for life. That was very generous of them to do that.