Chewy.comReviews of chewy.com

I bought a no-pull harness for my dog and then decided she really didn't pull and it seemed like overkill. So, with buyer's remorse, I asked chewy.com about returning it and they responded quickly with return instructions. Somehow, though, the harness got mixed in with my hat and glove box and got put away for the summer! Just pulled out the box and found the harness, tags still on. So 8 months after purchase, I wrote an email to chewy.com, with some embarrassment, asking if I might still return it. I got an email back in FIVE MINUTES letting me know that credit was applied! And then they told me that instead of mailing it back I should donate it to a shelter! They said it was a good opportunity to pay it forward and help pets in need. I always liked chewy.com, but now I LOVE THEM!

Above and beyond. This is a great company. Always in stock. Delivers within a couple of days. Good prices and Amazing customer service.

I would give Chewy.com 20 stars if I could. We love the variety and quality of products they offer. They expedite orders, ship quickly so items are received quickly. They have a great return policy. Customer services is incredible. They are always friendly, efficient and have never failed to solve a problem. They are a model customer services company.

I always order my supplies from Chewy. I have never had an issue and today I received my Kitty litter and the bag was opened. Totally not Chewy's fault, but they replaced it with no problem! Now that is great customer service!

I've had nothing but amazing experiences with Chewy. In most cases, everything arrived on time and just as expected. But, even when things have come up (like my pup not going for a particular food) they are AMAZING at handling. I'm impressed every time I contact their support. .

Customer service was beyond amazing! It was my first time buying from here and I got a few cat beds. After a few days and seeing my cats lack on interest in them I decided to return them. I wish I remembered the ladies name on the phone but she was so polite and quick to help. Best customer service experience I've ever had!

Love Chewy! Fast and accurate!

Great company, not any cheaper than amazon or PetCo, but fabulous customer service and a wide array of products that aren't available at other major retailers.