Chewy.comReviews of chewy.com

I lost my dog to cancer this year and therefore unsubscribed from Chewy.com as the ads just made me sad. When asked by them my reason for leaving - I told them and they were very sympathetic and understanding and said they hoped I would be back when the time was right. I assumed that was the end of the conversation. A few days later I get a knock on my door with a lovely bouquet of flowers from Chewy.com with a signed note telling me they were sorry for our loss. I was flabbergasted. Here is a company that I have just left as a customer reaching out and making me smile and feel better. Amazing and totally unusual and unexpected! There is no doubt I will be back and recommend them to everyone I know. Really thoughtful and well done!

Chewy.com surprised me with this beautiful hand painted portrait! In January, I contacted customer service to return some clothes that were too small. They ended up refunding and asking me to donate the items to a rescue as opposed to sending them back. In the exchange of emails, I included a picture of Trudy wearing the pajamas that did fit . Today I came home to this beautiful surprise . Way to go Chewy , you have paws-itively made us raving fans fur-ever !

We lost our furry child Thor, last week and they not only refunded an unopened bag of cat food and a case of canned cat food (1can was used) but they didn't want them back. They asked us to donate them to a shelter. ❤️😿 Today they sent us a beautiful bouquet of flowers along with a gift card for home fresh. They are truly a sympathetic company who is not out for money but are caring for your furry child. They are a pet food company with a heart 💓. I am so touched and whenever we get another pet we will make sure we buy our pet food from them. LOVE Chewy. Thank you for everything you have given us through the years and for your act of kindness and sympathy during our loss of Thor.❤️ He is greatly missed. 😿

My Smokey passed last week, I contacted chewy to see if I could send back medicated food, not only did they reimburse me but they had me donate the food! Today I received flowers!!! Amazing company who truly cares about the pet family! Thank you!

I love Chewy! I purchase the majority of my pets' supplies from them. Competitive prices, fast (free!) shipping, wide product selection, helpful CS team, responsive to reviews... need I say more? They're great in every aspect.

Chewy is unbelievable great company. They stand behind everything. My buster passed away a beautiful lab. They sent me flowers. It’s a great company and I recommend them And I will be a customer forever with my other pets.

Ordered several dog outfits for my dog, the goldendoodle, all of them were too small..i ordered her regular size of a 2x and they were all too small. Called Chewy.com, talked Estobon, told her about the clothing. She stated they would refund us, and to donate clothes to a shelter or someone who could use for their dog..great customer service!

Well, we have been using Chewy for about 1 yr. Not sure how they do it, but they sure do it well. We buy Buffalo Blue for our cat, and it can be expensive! Our Cat Loves Blue, and seems to be healthier on it. I have had to comparison shop. We have found the BEST price with Chewy. We do also give our cat a variety. We save at least 40% by ordering from Chewy. We just received 64 cans of cat food, for $48 delivered! I placed an order on a Sunday, and it was delivered by 5:00pm Monday! That was impressive. We also save on Cats Pride litter. We cannot always find Buffalo Blue, and the Cats Pride we need. Chewy has proven to deliver!! And no searching, and lugging! Thank you, Chewy.