Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Audel L.
During these tough times someone stole my case of cat food off my porch. Chewy sent me a new order at no cost. I am so grateful as I know all companies and people are suffering a bit due to Coronavirus. I have been a customer of theirs for only a bit over a year, so this was super nice of them.
April Z.
Very nice company, had a small issue. I sent a message to them on Twitter, was contact very fast and the problem was solved quickly. They also gave a discount for my next order since I had trouble.
Cindy B.
I have been ordering from Chewy for years. Great variety of products and reasonable prices. Customer service is excellent! If we experience short delivery delays, please be patient. NEWS FLASH! Global pandemic! I highly recommend this top notch company and appreciate the convenience. Bless the World!
Bill B.
Customer service had always been excellent. I have had a regular shipment from Chewy. Last week I callled to cancel the shipment, since we had to have our dog put down. The CSR was very kind and expressed sympathy several times. Then a few days later a flower arrangement was delivered to our door from the Chewy CSR. This is service you just do not see any more. There is no doubt that they will be my supplier off dog supplies again. Thank you Chewey!!
Amanda S.
They have the best customer service I have EVER experienced. Even though they are a large company, you feel like you are getting help from a small, local business. They care so much about you and your pets. Our cat passed away the day we got a new shipment in the mail and they refunded us and asked us to just donate our food to a local shelter. Then we got flowers delivered to us. They even sent us a handwritten Christmas card. I will definitely use them again and refer them to everyone who has a pet. Thank you so much Chewy.com! You are the best!
Cari H.
Chewy.com is a top notch business who truly cares. Chewy.com has always shipped our items on time and with good pricing. Recently we lost our cat, Chewy.com sent flowers and a card to us which floored me. I did not know businesses did these types of things any more. It meant the world to us. I would highly recommend Chewy.com !
Debbie L.
I was helped by ms. Jordan in the customer service area she was very professional and took care of my pet prescription with out any inconvenience for me she is a very wonderful employee and should be praised on how she handles problems with ease. Was very happy with my pet outcome for her getting my pet heart pills . Thankyou very much.
Cozette B.
Chewy is such a wonderful company. When our rabbit died, they sent us a bouquet of flowers, and they send us personal cards every year for holidays.
