Chewy.comReviews of chewy.com

Chewy.com is one of the best companies around. They have exceptional customer service, and when my dog suddenly passed, and I needed to cancel his auto ship medication, the rep was beyond nice and empathetic. It's hard to find companies that add the nice personal touch like the beautiful flowers that were delivered to my home after my dog passed. It brings tears to my eyes knowing that someone is that caring to go the extra mile. I will always be a loyal customer. Keep up the good work! It does not go unnoticed! Thank you!!

Quick shipping. Easy to use website. Fantastic customer service. I highly recommend Chewy. I had ordered a plastic dog food bin that was broken in transit. After calling Chewy they immediately gave me a credit, and I did not have to send back the bin for which I was grateful, because it was huge!

My baby has a allergic skin condition, so I ordered her shampoo and food from Chewy. They said the delivery might be longer, due to the C-19 problems, but it still arrived in two days, which was great! When it got here, the medicated shampoo bottle was cracked, and shampoo was everywhere! Called Chewy at 6pm last night, and the young man(Charles?) was so great! Got a whole new order at 8am!! Next day! Thanks !!

I love Chewy.com! The employees are amazing and go above and beyond for customer satisfaction. I have never had an issue, everyone is so helpful. Even after my dog passed away I received a card in the mail from chewy. I love them!

Not only are Chewy's prices and service excellent, they are great to deal with. We recently lost two older cats who were on prescription diets, and rather than have us return a case of prescription canned food, Chewy requested that we donate it to a shelter and refunded us the full price. And two days later we received a bouquet of flowers from them in sympathy for our loss. The refund was appreciated, but their kindness and thoughtfulness at this time of grief was priceless.

I recently needed to call Chewy to cancel my auto ship because I have a stockpile of dog food and I recently lost 2 of my 3 dogs within one week. Needless to say I am really struggling. Not only were the agents I spoke to extremely helpful and understanding , I received a beautiful flower arrangement with a card expressing their condolences. Who does that?? I am so impressed with this company. Thank you Chewy❤️

This company is amazing. Lightening fast shipping, excellent customer service, easy ordering process, great and wide selection of products. Member for life! Gabrielle

I wanted to share that my sweet fur baby Pomeranian had passed away last week at the age of 18 and I had to contact chewy to stop the recurring food shipments. Today I received flowers from chewy with a condolence note on the loss of my Jada. I was so touched and it was so heartwarming that I will never purchase anything from any other pet store. Jada always got a birthday card and I got a Mother’s Day card each year from chewy as well, but the flowers, WOW. I cannot express the sincere emotion that I have right now.