Chewy.comReviews of chewy.com

I have used Chewy for many, many years. I have only had the absolute best in customer service. They are one of the top companies for caring about their customers & their customers pets in my opinion. Today is the second time that I received a beautifully painted memorial rock with the name of one of my babies that passed this year. I received one for another pup that passed shortly after the first. Both brought tears to my eyes & I am grateful. The time, thought & expense it cost Chewy to do this is so amazing & I am very grateful.

Deja made my day! My little dog had surgery and needed meds. Even with insurance, it has been pricey. Deja honored my discount code even when I was advised to get a smaller amount of medicine which changed the price and pushed me out of the threshhold for free shipping . She did not have to do this, but her committment to customer service was unmatched. Chewy is very lucky indeed to have such a lovely person representing them. Bravo, DEJA!

Their selection, customer service and Frisco brand are all excellent. We have been ordering from them for over 6 years and wouldn't go anywhere else. And, when my dog passed away a couple of weeks ago, they send flowers and a beaufltiful card.

We rescued a sweet 9 year old miniature schnauzer with bladder problems. We took her to a vet that found the issue and did surgery to correct her condition. She required a prescription diet and I started an account with Chewy. I had a subscription for her food and later she was on thyroid medication as well. The people at Chewy kept track of her prescriptions and I could also easily adjust the auto ship orders. Our sweet angel just passed away, just short of 17 1/2 years old. Chewy provided everything our sweet angel needed, food (dry and canned), medication and treats for more than 8 1/2 years. They are professional, good prices, fast shipping and they have a heart.

They carry a huge variety of pet supplies at reasonable prices. I’ve had an occasion or two to have to call & their customer service is top notch. My orders are always accurate & arrive with a quickness. I buy ALL of my pet supplies from Chewy.

Ordered it yesterday and it arrived today. I bought a hard to source bag of Harlow cat food (10lbs) for a super cheap price with the coupon. Delivery was fast and I totally recommend it. This is the second time that I have bought from them and they were both great experiences. I am not easily impressed, but this company ticks all the boxes

I gave a Chewy review warning people that the Reveal cat food I ordered were the larger 5.5 oz cans. My cat likes the small cans. I didn't think to send them back to Chewy. But customer service saw my review and sent me an email, offering to send me a return label. And it was a lovely email. Asked about my cat and said they would love a picture and any stories I had about him. This is not the first amazing experience I had with Chewy. Their leadership is smart!

My son and I have been with Chewy for 10 years. The service is fantastic. They've never made any mistakes on my orders. Their prices are lower than Petsmart or Petco. It's about loyalty folks, and kindness. Try it out sometime.