Cody S.
Great Customer Service
Had an issue with a litter box coming damaged as well as missing a little filter insert. As it was my first order with them I was not impressed, and bummed because it was an expensive box and I didn’t want to go through the return process. However, upon calling them (the number went directly to a person!) I was able to get it refunded (or a new one sent) without any hassle. I will definitely be giving them more of my business.

