Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Cassie Leigh C.
Absolutely the best!! Orders are always so fast and it's very easy!! I ordered dog food that came with a hole. I wrote to just say that it wasnt packaged great and they responded only a couple hours later with a replacement bag on the way!! I'm so impressed! #foreverchewy
Blue E.
They are a great company with a lot of products available. They also care about their customers. We lost a dog after 16 1/2 years and Nuno from Chewy sent flowers expressing their sympathy. It was so touching! Vivian
Jesse H.
I have been purchasing dog food from Chewy.com for many years and have always been delighted with their service. Yesterday I had to call them and cancel my auto ship because I had to put my Gracie down on Monday. Today the doorbell rang and I received a beautiful bouquet of flowers from Chewy.com! It was a lovely and touching surprise. Now that is customer service!
Gloria S.
Chewy is awesome! They have the best customer service, great prices and a great selection. I placed an order and forgot to check the shipping address. My order was shipped to my mom in Louisiana instead of Seattle, where I live at. Just got off the phone with Suzy and she let me know they would send my order free of charge to the correct address and if my mom could not use what she got in error, she can donate it to a shelter in her area! I will definitely continue to give Chewy my business. Thank you Chewy for making things easy in a world where everything seems so hard!
Lilianne L.
Chewy has the best customer service possible. Every rep I've spoken with has been EXTREMELY friendly and helpful. This company has competitive prices and genuinely cares about people and animals. I have needed to return a grooming kit (we were afraid to hurt our dog so didn't use it) and some food that we didn't need after our dog died, and we were told to donate both to our local shelter. I can't praise them enough.
Kristen M.
This was my first time ordering from Chewy, I got my tracking info and was not expecting my items until tomorrow - but they came today! WOWZERS! Thanks for getting them to me so fast!!
Meg K.
Chewy is one of the best companies out there. Superior customer service. They don’t advertise it but orders are usually here the next day! My Pugs love Chewy. Ps. I also received a hand painted Painting on canvas of one of my Pugs! As a gift. Never heard of such a thing. Apparently there is an artist who does this from time to time. They also sent me flowers when One of my other Pugs passed away!!!! What company does that!! Btw I only order maybe 2-3 times a month and they still treat us like queens!
Pete
I changed my auto ship order for chewy and they still sent the unwanted item. Used the chat line to try and correct the shipment. Chewy ( Colton ) was awesome no worries fixed the issue, no questions! Love working with Chewy!!! So do my Dogs!
