Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Mhet
Great customer service. Place you can really trust for all your needs for your lovely pets/furbaby at home. All their staff knows how to make you feel better when u need something for your pets. I lost my furbaby recently and they are there to make us feel better with all the sorrows in missing out furbaby. Thank you so much! I do recommend their supplies and all their products and their wonderful service to everyone 🥰🥰🥰
Karen H.
I have had many orders from chewy, with no issues. My last order did arrive with a damaged bag of cat food. Hilary at customer service was very helpful and immediately sent out a replacement bag at no cost. Thanks
john H.
Competitive pricing. I have 1 dog and 1 cat and just switched an autoship order to chewy from Amazon. They always answer the phone immediately and resolve my issue very quickly. So rare nowadays and a huge plus! Can't say anything bad at this time
WildRabikah
Do you have a pet? Chewy (.com) has great pricing, great service, and they sent me flowers after the passing of my dog… They also suggested I donate my extra food to a local humane shelter… They also refunded my order of food $40 TheFarmersDog (.com) has had the most healthy fresh food for my picky eater and they sent a beautiful condolence note BarkBox (.com) let me cancel my subscription and we’re so professional and courteous I had very positive experiences with these companies 🐶❣️🐾
Cathy N.
Great company. Fast delivery, and very willing to make sure customers are happy.
Phyllis O.
I am a 79 year old woman with a cat. The litter I use is always on the top shelf in the store, because it only weighs 10 lbs. So, it's hard for me to handle. Having Chewy deliver is a Godsend for me. I have made a couple of mistakes with my order for food in the past. Instead of asking me to return it, they have credited my account and encouraged me to donate it, which I have happily done. I love this company! Everyone I have ever talked to has been pleasant and knowledgeable. You would never know they are working under the pandemic situation. Kudos to all of you!
Kathi
AWESOME! They ship as fast or faster than Amazon and the box is packed MUCH better. Also they had my cat’s food in stock when Amazon was out of stock.
celeste A.
Unbelievably over the top! Chewy sent me a dozen roses when our beloved puppy died. Thank you! 🙏🏻🥰💛
