Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 9,958 reviews with 5 stars · Clear filters
Robin C.
I love Chewy so much and actively use it INSTEAD of Amazon! I’d much rather get my pet products from somewhere who sends my pets birthday cards and artwork than a company who is monopolizing the US! Plus, Chewy price matches all Amazon price matches :). I literally want to tell the world how much I love Chewy!
Teresa F.
Chewy is the best! Their customer service is top notch and they respond immediately to all questions as well as offering to assist it needed. Chewy's products are a little lower than market price and if you choose autoship you save even more. They carry all name brand Vet recommended products. I think my dogs recognize the box🤗.
Don
We have been a chewy customer for years. They have always made it so easy to get our prescription food for our Angelina. We lost her right before Christmas and they were so supportive. They refunded us for her food that we just received and told us to donate it and also the kind words with a lovely flower bouquet. Will definitely continue to use for our other dog.
Melissa C.
Have been a chewy customer for awhile. Love the quality and convenience. I had my first issue today with my box not getting delivered per the confirmation. Customer service was quick to resolve the matter and very professional. I would recommend trying them if you haven't.
Scott M.
My recent delivery included the wrong formula dog food. My dog has health issue that require a very specific food. I contacted Chewy and within 5 minutes the issue was resolved. The proper food is on the way (no charge of course) and they even suggested that I donate the incorrect food to my local shelter. No drama, no questions just honest service. I am a customer for life.
Bonnie Buffkin R.
These guys are the best retail service--regardless of product-- on the Internet and that's no exaggeration. Their site is super easy to navigate; if you need to call them you speak to a real person; their prices are amazing; and even in this era of slow shipping they just got a 100 pound order to me in less than 40 hours. For free! I can't say enough good about this company.
Alice M.
I just wanted to take a moment to say how grateful I am for Chewy.com. When I call I am not placed on hold and a real human answers the phone. They take time with me to make sure that I get the information that I need. They know my dog’s name. They go above and beyond and truly care about their customers and their pets. Thank you Chewy!❤️
Lori W.
Chewy and it’s staff are the most helpful and caring company and group of people I have had the experience of working with. I have never had any issues with any shipping or orders. My dog Timber had recently passed and they sent me the most beautiful flowers with a beautiful sympathy card. I’ve never had any company go to the lengths that Chewy has. Outstanding Customer Service. They really do care about our furry friends! Thanks again Chewy!
