Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Sara A.
Have been using Chewy for years and love their selection and promptness but most of all I LOVE their customer service! When our bunny Hammy died, we stopped the shipment of hay we were supposed to get through auto ship but I missed it by a day. They refunded me anyway, asked me to donate to a local shelter if I cared to when it arrived, and then sent me a condolence card. I do all my purchasing for my pets through them whenever possible.
Ez T.
Chewy has always delivered stellar products, and in a timely manner, with competitive pricing. Add in that they can fill prescriptions for your pet(s), and the all around customer service is wonderful. This is a company that stands on it's , and quality, and integrity through it's products, and services. Most importantly they offer only products that serve the purposes of everyone's pets, and value of fairness in not only their products, but the tenets of good stewardship. Thank you Chewy, for your integrity, and always carrying great products that are beneficial to every pet, and their families, and having an understanding of truth in service. Off to order more Chewy goodies for my GSD buddy. Godspeed, and may everyone enjoy great products, and service through integrity that Chewy stands for.
Julia S.
Chewy is an excellent company and I love their customer service. I received a donation of some canned food and it arrived dented. The cans were usable but I contacted Chewy to let them know. Chewy sent another case! They did not have to do that but they did. Plus I appreciate them even more now that they have stopped selling the My Pillow merchandise.
Joy R.
I use auto ship for my dog who is a diabetic and needs special food and meds. Customer service is great, too.
Shannon G.
Couldn’t be happier with Chewy for many reasons: great products, prices, customer service, and a commitment to vet (no pun intended) the creators of their products. Keep up the good work.
Zarebeth
Chewy is a wonderful company that really cares about its customers. I have been using auto ship for a year now and my order is always correct and always on time, and their prices are very competitive! I can’t think of any other company I deal with in these times that can make that same claim. I love Chewy! They have earned my loyalty.
jennie M.
I’m very pleased with the service I get from Chewy delivering the food for my two dogs and cat. Great prices and selection. For medications they promptly contacted my vet. Thanks Chewy!!
Cynthia Silcox M.
Chewy has always provided great and timely customer service with a great selection of products for my dogs! I have used Chewy for pet supplies and food and have always been pleased.
