Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Nicole H.
Chewy is INCREDIBLE. They are invested in donating to shelters and encouraging customers to do the same. They are 100% on point with customer service. One time I accidentally sent me a bag of the wrong dog food, and instead of asking me to send it back, they asked me to donate it to a local shelter. Also they send handwritten cards.
Simona Lo P.
Their customer service is absolutely amazing, you can definitely tell they are big animal lovers and care about our animals just as much as we do. When my dog died, they refunded me all the items I had purchased a couple days before, without me having to ask, AND they sent me flowers and a card. They always help with any questions and concerns that I have. Absolutely the best! They have me as a customer for life, for sure!
Virginia M.
Chewy has been fantastic with their on time delivery, even during a pandemic. Their customer service reps are truly people who love our pets. I love the personalized emails and birthday card my dog gets too.
Susan
I have 2 cats, 2 dogs, 2 parakeets and a rabbit. I have used Chewy for several years and they are the best. Prices are great. Any medications I need are lower than at my vet or local pet store. We are on autoship for food and we can add or subtract other items easily from month to month. I once ordered the wrong size of a Thunderjacket for my dog. They told me to donate it and sent me a bigger one at no cost. Their customer service is second to none. During this pandemic they have been great. I have not had to step in a pet store for a long time.
Angie Willis B.
Best prices for dog treats. I pay anywhere from 3 to 5 dollars a bag on Chewy. At the largest stores in town, they are 9 to 15 dollars for the same bag. The same with dog food and it's all delivered to my front door within 2 to 3 days. Excellent service and products. I couldn't be happier.
Tiredmama
Chewy is what keeps my three rescue pups healthy and happy without me going broke. and their customer service has always been top notch. I am happy to be a long time chewy customer that will stay with them because of their service.
Maris Missar L.
Chewy is the best, have been ordering from them for several years for my 3 furbabies. During the pandemic they were very upfront sending emails to let us know shipments might be later than normal and to order now so we would get our product in a timely fashion. Companies have the option to stop carrying products when they want to. From what I hear My Pillow is a crappy product anyway so maybe that's why the stopped carrying them.
Cheryl Disterhoft C.
Best subscription company I've ever used. Above and beyond with their customer service. And the prices are great.
