Chewy.comReviews of chewy.com

Chewy is beyond amazing. Shipping is always fast. Any customer service issues are always quickly taken care of. I had a double order once and Chewy refunded my money for the 2nd shipment immediately and walked me through the return process. I also had a damaged package(not their fault) which Chewy sent and replacement for within hours! I can not say enough wonderful things about this company. Prices are great,the autoshipping is convenient and the products are high quality! I am a FURR-ever customer!! 🐾

Chewy is the best online store for pet food hands down. I usually get our dog food in 2 days. They are excellent about correcting delivery issues. When we moved, I changed my address on the account but the old address was still listed for auto ship. When our dog food was shipped to the old address and I called, they immediately sent another to our new address at no additional cost. Also sent flowers and a card when our dog passed away.

Everything and Everybody are awesome!! Thank You So Much for all you do and your products with fast shipping!

I have loved ordering from Chewy. They ship fast and always get it right. Couldn't say enough good things about this company!

My dog passed away on Friday and I had to call to return his diabetes test strips that arrived on that same day . Sherika helped me and was great with handling everything. I’d also like to thank her and chewy for sending their condolences and flowers to my home.

The best customer service...Ever! They went far beyond every expectations. When my dear doggy passed away a week ago, they actually sent me the most heartfelt condolence email, and today they actually surprised my family with a beautiful floral arrangement and card with their sentiments. It really shows that they're truly pet lovers like us. I can't thank them enough and I sincerely recommend them to anyone with a pet.

Thank you, Chewy! I ordered a litter box, litter, and two scoops for delivery to my house while I was out of town. My circumstances changed so I no longer needed the litter box but could use the litter and scoops. I informed Chewy that the litter box had arrived in its own box and the box was unopened but that I did want to keep the litter and scoops. So I wanted to return the unopened litter box for a partial refund of my order. Within an hour of my request, Chewy responded approving my refund and suggesting that I donate the litter box rather than ship it back. How awesome! I understand that it was probably more cost effective for them this way but what great customer service! Plus, my local shelter will get a new litter box! #chewyloyalnow

I tried ordering my cat’s prescription canned food through our vet because they offered a discount. However, after I placed the order, I waited a week for it to come in. So finally, I called to see how much longer it would be and I was told there was a delay and it could take 10 days. I ordered the same prescription food from Chewy.com and then called the vet back and canceled my first order and my cat’s food was on our doorstep the next morning! Thank you so much Chewy.com! We ran out of our cat’s food while waiting for the other order, so I’ll just order from Chewy.com from now on!