Chewy.comReviews of chewy.com

Chewy is the best company hands down. "Banksy" is going to be so happy!!!

I absolutely love this online store. The prices are reasonable, quality product. They deliver on time and promptly. I love that they drop my things at my door. Makes it so much easier for me. You're the best. My cats are happy.. Thank you!!

Better than Amazon for price & fast delivery, but that's not why I love them. Our dog died recently, and yesterday was his birthday - yesterday afternoon there was a postcard in the mailbox from Chewy saying "Hope you get lots of treats on your birthday, Petey.". Chewy had no way of knowing that Petey was gone, but the card reopened a painful wound for my wife. She called Chewy to ask that they take us off their mailing list, and a wonderful lady named Angelica expressed her sympathy. We thought that was that, but this morning (less than 24 hours later) my wife opened the door to a beautiful bouquet from Angelica. I didn't think that companies and people like this existed anymore. They truly live what their ads claim - they are customer obssesed people who LOVE pets. No other company comes close to their level of authentic compassion and outstanding customer service.

I recently received a 250 tablet container of Cosequin joint supplement from then through Auto-ship. Since I really didn’t need it and it was an expensive item ($58), I called to say I wished to return it. They said, no problem, refunded my money and said I should just keep the item and maybe donate it to an animal shelter or vet. Never found a company so generous. I will be a Chewy customer for life.

Chewy was so kind to me recently when my 11 year old cat, Spaz, had to be put to sleep. They even sent me a bouquet of flowers!

This is such a good place to shop for your pets Selection is awesome and great speed in delivery. Customer service is first rate with such pleasant people to deal with Would never hesitate to order from them and have been ordering from them for a long time

I placed an order right before the recent "big freeze." My order arrived frozen and the plastic bottle had ruptured and leaking due to the freeze. I contacted Chewy and I had a replacement item within one week. GREAT CUSTOMER SERVICE!!

Amending my previous review from back in 2021. Chewy has been on the ball in delivering and maintaining product selection for my cats.