Chewy.comReviews of chewy.com

Ummm... This company is the best idea I've ever heard! I have 3 cats. I only use Tidy Cat for them and need 50lb bags and 20lb cat food bags. I was struggling to put these heavy ideas in my cart, go to the register, put them in my car and into the house. Not to mention, Walmart is the only place that carries these big bags. I will do anything but to have to park at that store and get the cat supplies. THEY PUT THEM AT YOUR DOOR! SCORE! Chewy has completely make my life so much better! Not to mention, I'm on a 4 week shipping and it's cheaper! Ummm... You're not living your best life if you don't order from this place! Thank you Chewy Company...I would give you a big fat hug if I could!

I ordered with a different credit card and my order was flagged to make sure I wasn't being scammed. I called Chewy to verify my order and a real person answered! No awful computer system! As for the reviewers complaining about delayed shipping, go give the shipper the bad review as Chewy cannot control delays after it leaves their store.

I have bought many items from Chewy in the past. Not only were their customer support staff helpful and sweet when I had tiny stupid questions, but they were more than pleasant every time and always available. Once I bought the wrong size crate for my dog - imagine my surprise when I sheepishly went back asking to exchange it, didn't have the original packaging, and they gave me a refund right away and refused to take the bigger crate back. "Donate it for us," Vanessa (Chewy) said, "we like to give back to the community where we can :)" Thank you Chewy! You've got a customer for life!

I absolutely LOVE this company. The bad reviews on here are from all the Karen’s that hate life. Amazing customer service and just all around good people. If more companies were like this we would all be so much happier!

We had a question regarding our senior lab and needed a food that was low in protein. We spoke with Dakeyah and she was absolutely awesome with providing information and helping us to find the right dog food for our baby. We LOVE this company and have referred a lot of people to you. We buy our Dog and bunny products from Chewy. They are the BEST!!

I had ordered crucial meds for my pet but they where held up at FedEx in Indianapolis during the mass shooting. Moty at customer service was more than understanding, weighed all of my options. The best one being to purchase them through my veterinarian and they Chewy would reimburse me. They also answered right away, I wasn’t on hold at all.

I set up the auto order feature for my dog food order. Chewy was flexible with me if the timing of the next delivery was too soon and delayed the shipment. Unfortunately, our Cocker Spaniel, Sophie passed away unexpectedly, so I had to call Chewy and cancel my automatic delivery service. I spoke with Ronald and he was so kind and sympathetic. He immediately cancelled my order and I received a beautiful sympathy flower arrangement. Chewy has great customer service!

I have been shopping at chewy.com for years for my dogs toys, supplements and more. When my dog passed away and I reached out for steps to return some unused supplements they went above and beyond to make this easy for me with a no questions asked instant refund. I love Chewy and would highly recommend them to everyone.