Chewy.comReviews of chewy.com

Chewy happily refunded my purchase after my dog passed away. They suggested I give the food to a shelter instead of sending it back to them. Such an easy transaction when I am feeling so sad.

Chewy is Awesome! I’ve always had a great experience with chewy. They are very timely and responsive anytime I need anything. I’m always pleased with the quality of products and I absolutely recommend them to friends and family!

Our dog 16yo Cooper died with an unexpected quick decline. His next food order arrived on the day of his peaceful passing. We contacted Chewy to arrange us paying for return shipping and Chewy was incredibly kind...refunded the entire order of costly, special kidney diet food and told us to donate it. Which we will. So grateful to this company for their compassion and kindess.

I LOVE CHEWY.com! My order was shipped in a timely manner. The day fed ex said it was delivered..I didn’t find it anywhere in sight. I contacted fed ex and they confirmed it was delivered to “my” front door….so I contacted chewy.com through chat. They were amazing. They apologized and immediately shipped a replacement order at NO extra cost to me. I received my order days later. Great products! Great company!

Chewy is very proffesional and shipment is within 2 days prices always the best.ill recomend everybody to chewy.

Unfortunately I recently hand to suddenly and unexpectedly put my precious fur baby “Roxie” to sleep...in my arms. 💔🐶. I had just received a substantial autoshipped order, so I called Chewy to see if I was allowed to return multiple unopened items. Their representative could not have been more kind—he was compassionate and sympathetic and immediately issued a full refund to my account and gave me information about receiving free pet grief counseling as well. Add to that, the next day I received a beautiful bouquet of fresh flowers along with a heartfelt note acknowledging the loss of my precious Roxie. Who does that??? Apparently Chewy.com does 🐶❤️...and while my loss is still fresh and my heart is still healing I wanted to give a big shoutout to Chewy. Thank you so much...I truly believe you hire people who love pets.

We love Chewy. Fast shipping. Reasonable prices. Very good selection. This order we needed veterinarian approval for our cat’s new prescription cat food and Chewy contacted them for us. Easy! No delay in getting the food to us either! We all are happy!

I ordered many things from chewy and everything has been great and arrives quickly. My latest order got lost and never arrived and chewy replaced it without question with no charge. I emailed them my problem and they replied within minutes with my order already to ship for my replacement item. Will never shop anywhere else for pet supplies. They are amazing and have great customer service!!!