Chewy.comReviews of chewy.com

I have never in my life encountered the wonderful customer service that I find with Chewy.com. My beloved Penelope passed away last Saturday. I just received a bouquet of flowers and a condolence card from Chewy. One time, I had ordered a prescription that the vet later cancelled. Chewy gave me a full refund and told me to just keep the medicine when it arrived. They always give full refunds, no questions asked and they have the best prices around. I am a Chewy customer for life and say thank you and Kudos to them !!! Thank you Chewy !!!!

I cannot say enough about the service I have received with Chewy over the past year! Every representative I have ever spoke with has always resolved any issue I have had. Will and Dimitri from Florida have been absolutely awesome as well as others. I have a 9 year old pup I almost lost last year due to diabetes which would have completely crushed me. Once our vet and I discovered what was going on and began treating him for diabetes along with changing his diet, he is like a puppy again. He lost his eye site after being on insulin for a month but that hasn’t stopped Valentino. He still walks 3 miles a day and swims in the evenings and on weekends in the fresh mountain creeks of TN. Thank you Chewy.com for your genuine service, you guys are the best! I would highly recommend chewy.com for all of your pet care needs. Everyone I have spoke with is not only compassionate but are knowledgeable pet parents. Thank you guys for all you do, your are greatly appreciated!

Chewy has some of the BEST customer service! Very quick to respond to any questions and if there ever is a problem will correct immediately! I would say they make my top three for excellent customer service. ( The other two being Chick-Fil-A and Disney cast members) The shipping is fast, excellent quality, great prices and wonderful workers. Can’t ask for more.

I have never dealt with an online company like I have with Chewy. They are the best out there. I will never order with any other pet company ever again. They truly care about your pets. Thank you so much Chewy for being so awesome!

I would like to thank Chewy.com and especially Bernard who assisted me. They truly care for their furry clients and families. Thank you for the flowers you sent us for our loss of Tracker. I know she would have loved to smell them. I have put a picture of her with the flowers on our Facebook page.

I have never worked with any type of company like chewy. The phone is always answered in person with the most kind and extremely happy and sometimes entertaining representative. I have donated numerous items to our SPCA, because Chewy doesn't require you to return the items. I am a chewy lifer. I even asked if I could get a job. 100% top notch company. If you don't use chewy for your pet needs, you're missing out!! Thank you. George and Bella

I’ve always had an excellent experience with Chewy. Products always arrive on time, if not sooner than expected. They’re typically cheaper than buying from the vet or another chain pet store. Recently our dog passed away and I had bought a bag of Royal Canin dog food and they refunded me after hearing the news and told me to keep the dog food or donate it. They also sent me flowers as a condolence. They truly go above and beyond for their customers.

I had to put my dog down. He was diabetic. I had 4 bottles of insulin left and chewy.com kindly refunded me and asked that I donate them to the vet which I did. I received a beautiful bouquet from them also with a very nice note. Thank you chewy.com for being so kind and thoughtful.