Chewy.comReviews of chewy.com

Still waiting for the dog food I ordered last week

Your site told me I'd have my dog food discounted and it would arrive in 1 day. It didn't...plus FedEx lost my package. This was not worth the 5 dollars I saved from just going to the store by myself. A complete waste of my time.

i got a recommendation to this product have disappointed about the delievery service..

Your advertisement offering 15% off was very misleading, I didn't even authorize the order (after realizing i needed to subscribe to regular shipments in order to get the dIscount), and the order was confirmed anyway and made non-cancellable. Never again!

I wont be buying anymore from Chewy as some of my cans were so bent that I was afraid to feed it to my dog. So thanks for the one and only purchase from Chewy.

Your web site advertises 15% discount for new customers. My order was over $300, but my discount came to only $15. When I questioned your CS rep, he told me that if you click "other info" you would see that the max discount was $15. I believed that was deceptive, and consequently reduced my order to qualify for the $15 and no more. You have seen my only and last order from your company.

when I placed the order, it was early Monday morning. I gave my credit card and the guy assured me it would be mailed that day, to be received no later than Wed. Then I get an email on Tuesday showing it JUST shipped, and would not arrive till Thur. I called and was told even though the guy that took my order said it was approved and would ship on Monday, that he did not have my correct billing address for my credit card. I even gave him the correct address as he said at first it was declined. I use a PO box for billing and my physical address is different. I needed the order asap as I have 2 golden retrievers taking medication right now. Very disappointed in customer service.

First time i have used adelivery for my dog food in 40 plus years ,and after all was said and done the cost was close to what I pay when I have to do the running. Will continue should the prices stay consistent to my first time ,,,Thanks Shellie Gulasey @ Tammar Poodles