Chewy.comReviews of chewy.com

Chewy is fantastic. Excellent customer service! Great products and timely deliveries.

This company is amazing! Thank you for everything and all of your help. Your compassion you showed me when I had to sat goodbye to my London was heartwarming. When the time is right to add a new addition to my family I will absolutely use your company. <3

Chewy's service was so fast. The customer service is awesome! Couldn't ask for a better company.

I love chewy.com their customer service is superb! My kitties get a bday card from them every year. My vet changed the food on me at one time and chewy refunded what I paid and said to give the food to a shelter. Today I was surprised when I got a box from them, very thoughtful, with a gift inside for me, saying my well-being matters as well as my kids. I absolutely love chewy.com

Chewy is amazing!!! Phenomenal customer service any time I have questions or issues. Recently I ordered over $80 worth of dog food/treats. Unfortunately I sent it to my old address 1500 miles away… I called to check if they’d received it back from fed ex and the rep said “not yet but that’s no problem” and re-sent the same order to my current address free of charge! That’s unparalleled in my experience..(and I shop online A LOT🙂)

Chewy is amazing! their return policy is perfect! if you have a picky dog, like we did... they'll issue a full refund within 24 hours and ask that you just donate whatever food is left to a local shelter. customer service is easily accessible and friendly! they treat your pets as family, too! we received a birthday card for each of our dogs the past two years - as well as a Christmas card! when our black lab crossed the rainbow bridge and I had updated our account to reflect that... the next day we were sent a bouquet of roses in his memory along with a handwritten note of sympathy from an employee on behalf of chewy. what other company would do all of this? i can't think of one!

Best customer service of any company I’ve ever talked with. They are easy to reach, and have extremely nice customer service people who are competent and professional. Website is easy to use and delivery is always prompt. Been using Chewy since they started and I have never had a bad experience and I order frequently.

What an Awesome Company! I lost my almost 15yr. new Chocolate Lab last Wednesday, I have been crying for 3 days. He was a 1/3 of my Family for so long. He was so loyal and unconditional, just an outstanding Boy! I had a brand new unopened large bag of IAM's dog food and chatted with Chewy online to see if I had any options. The Customer Service Agent was so kind and advised me to donate the food in "Spencer's," name to our local Animal League and they gave me a full credit!! That's exactly what I did! How awesome! Thank-you so much Chewy! I really appreciate your support in my time of need.