Chewy.comReviews of chewy.com

One of the foods I wanted was out of stock. Called and talked to wonderful woman whose recommend another food that my cats love! Thanks chewy!

Chewy is an outstanding source for obtaining pet supplies. The chewy website is easy to use for ordering the products you need. Delivery is efficient and very fast.

Will never use another pet store! I have an autoship order for my dog's food once a month. My package didnt arrive on time and it was showing stuck in transit. I reached out to the Chewy team and they so kindly delivered a new package free of charge and apologized profusely for the situation which was not even their fault. So thankful for such a great company!

I just had to leave a review after my wonderful experience. My cat has severe kidney issues, it’s been an utter roller coaster trying to find the correct food for him. I’ve spent and lost so much money desperately trying to find the right things for his care. I bought hills prescription food, and he was on it for about three months, it started making him super sick out of nowhere, and my vet told me to stop giving him it ASAP. So I emailed chewy, expecting them to have me send it back and pay shipping, but they without hesitation refunded me my 90$ and told me to donate the food immediately. That’s a pricy food, and they graciously allowed me to donate it instead of sending it back like any other company would have asked . Thank you chewy for having the right ideals in mind and actually caring about the animals in need. And thank you, for saving me 90$ to put toward future care for my beloved OJ.

Recently ordered a patped training collar for my wandering Labrador. This product is great and worked very quickly for him. No more wondering, he stays in the yard.

Chewy has always been my go-to for pet food, supplies, and treats. They offer great deals, and even if prices are a little more expensive than amazon, I'll still choose chewy. Over the past five years, they've shown a lot of character. They've sent me hand written christmas cards, and customer service has always been patient and helpful. I don't have a bad thing to say, and I am more than happy to keep buying from them!

When my dog "Buddy" passed away in October, Chewy sent a beautiful bouquet of mixed flowers and was able to credit my account for the last prescriptions that I received. I really couldn't ask for a better company to do business with and once I rescue my next best friend (dog) I will use Chewy again.

I was having a problem with payment on the app. I called customer service, and I think her name was alisha (maybe felica) was the BEST CUSTOMER SERVICE, I have EVER had, or even witnessed. She was VERY kind, polite and personal. I don't know if you'll see this girl, but you do an AMAZING job. Keep hiring people like her and you guys will never get complaints about customer service. That woman is great!!!