Chewy.comReviews of chewy.com

Chewy.com is excellent. They have the best food, their service is fast and if there's a problem they are right there to fix it. We would definitely give them Five Stars!!!

Chewy is amazing!!!! We just had to put down our dog of 12 years and Chewy sent us beautiful condolence flowers!!! It brought me to tears, so unexpected and so very thoughtful from such a large company!! Thank you Chewy!!!!!

Chewy is one of the best pet stores hands down and the prices are right the customer service is top notch I will not go anywhere else if chewy stays the way it is right now very dependable very caring I have not used the pharmacy portion yet

CHEWY,COM IS THE BEST ON-LINE PROVIDER FOR DIFFERENT KINDS OF FOOD FOR OUR 3 CATS, MY SISTER, PAM, BUYS ALL OUR CAT FOOD AND LITTER FROM CHEWY ABOUT EVERY 4-6 WEEKS. IT ALWAYS SHOWS UP ON TIME AND IS CONSISTENTLY CORRECT.

Recently my cat, Hercules passed away, & my heart was very sad & full of grief. I made a call to Chewy to check on my order & spoke with Nicole. After our conversation, the next day, I received a bouquet of the most beautiful arrangement of white carnation & a card that read: We are so sorry to hear of your loss & our hearts go out to you! Love Nicole from Chewy. My heart was deeply touched from the kindness of this!!! Thank you Chewy!!!!!

I love love this place they have always been very helpful very nice and you dont see customer service like this now days. They take there time with me and my order. And return it no questions asked. I have been with them a few years and spent alot of money and will continue to stay with them. I just want people to know that they treat you on the phone like family and not a number or just a voice on the other end. They go over and beyond the help they give. And if I cant find what i am looking for she says lets find it together. I like that because half the time if i am with another company I feel that they leave me to find the items I am having problems with by myself. Chewy is a lifesaver.

Since signing up for Chewy.com I have had a few opportunities to work with the customer service department. Their people have without fail been the best. Each person has been very pleasant, knowledgeable, and has really gone the extra mile. I've been surprised by the extra effort their people routinely give to ensure I've gotten the answers I was looking for or to make sure that the solution they offered was completely satisfactory. Every time I've actually found the response to be more than I'd hoped for. They really do an exemplary job, I wish every company would follow their example. I've found the website easy to navigate to find the items I am looking for. The speed of delivery has been quite good. The Autoship feature is really easy to manage, so changing ship dates and adding or removing items is a breeze. I whole-heartedly recommend Chewy.com

I was only using chewy.com for less than 4 months when our dog passed. We had just ordered large bags of dog food that remained unopened. When inquiring about sending them back (due to our circumstances) Chewy gave me a full refund AND the service agent sent us condolences in the form of flowers within one day! Truly the best service and when we get another dog we will use them again.